LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was skeptical at first to ship with Light in the box,but had to try as I heard of their great services. I have to say I was amazed. My shipment arrived on time as had been scheduled and safely. Their support was great .It is a five star for me but they can always improve on other aspects.”

Helpful Report

Posted 4 years ago

“This is the best online shopping site .i buy good products from this site.service is best .and products are good qulity .costume service is amazing .i recommended this shopping company for others thanks for your good service”

Helpful Report

Posted 4 years ago

“This is very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly.”

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Posted 4 years ago

“This Company is trusted and legit. Their products quality is very satisfied. Their product Delivery is so fast. I'm loving it. Thanks for making such a great way of shopping.”

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Posted 4 years ago

“Es una empresa de entrega y compra que esta a la vanguardia ofrece muy buenos servicios orientados a dar la mejor atención al cliente”

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Posted 4 years ago

“I ordered two shirts for my children for Christmas and was delighted to see what good quality they were and how quickly the company responded to a question I had about them. The shirts are exactly as they appear in the ads and the kids love them, really thanks for the best service”

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Posted 4 years ago

“It is one of the best shipping and shopping company.. Its very helpful and trusted...I really satisfied with this company.. So, Good luck for everyone.”

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Posted 4 years ago

“My shopping experience with lightinthebox.com has been nothing but amazing! This is my first time to buy a dress from Light in the box. I received all my items as they are. Their customer service is so good and they have a wide range of amazing products.”

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Posted 4 years ago

“This is best website. very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly.it's an amazing place I have seen before to buy anything you like you can get it so fast and quickly and also with a good quality product.thank you...”

Helpful Report

Posted 4 years ago

“The customer service is actually really good,The prices are satisfactory and all the other processing are easy and really good.All in all I'm very satisfied. Absolutely recommended.”

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Posted 4 years ago

“I ordered a shirt and it was delivered on time thanks to light in the box”

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Posted 4 years ago

“It’s extremely better shipping company and their product & service quality very good”

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Posted 4 years ago

“wow thats fantastic. this order is good. This is very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly.”

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Posted 4 years ago

“During this pandemic all i did was just shopping online and i just found this website and it is really good knowing this one because there's a lot we can choose and shipping is quite countable.”

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Posted 4 years ago

“This is a very good institution. Our goods can be obtained very quickly. We can import the most precious items at the most discounted prices. Lots of stuff here. Thanks a lot.”

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Posted 4 years ago

“The best online shopping ever Thanks for a very great experience”

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Posted 4 years ago

“This is an excellent shipping company. They have delivered all of my orders in time with safe and secure.”

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Posted 4 years ago

“That's an outstanding website i really like this site & i am recommending this site to everyone”

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Posted 4 years ago

“I love to shop form this site. The product is so cheap and good quality.”

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Posted 4 years ago

“very good delivery services! punctual and with good attention to customers! I highly recommend it! the best products.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews