LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had great experience with the latest LightInTheBox. It easily makes you through a fantastic shopping journey. Many trending items with low cost. I have recieved 10% off after signing up. Free shipping services. Totally I am satisfied with their service.”

Helpful Report

Posted 4 years ago

“A good shopping experience and the customer service is good and trustable”

Helpful Report

Posted 4 years ago

“These days, shopping is no longer just a necessity in life. With the proliferation of supermarkets, supermarkets, and shopping centers; Shopping has transformed from a comfortable way to get the needed goods into something fun, to a hobby and finally to a collective entertainment for an entire generation. Psychologists, statisticians. Graphic designers, authors, writers, and others all worked together as a team and created an advanced niche for themselves: Marketing. It's the process of creating the customer, keeping the customer, and customer satisfaction. What they do is fabricate an artificial need in shoppers. They make us think we need this product to be successful, attractive or respectful. Without this product, our life is incomplete. They cultivate within us the conviction that we have a problem and we have to solve it. The solution is the product they are marketing to. In other words, we have to buy this in order to be happy. But on the flip side, we have to admit that it's fun to spend money on things that may improve (develop) our lives in one way or another. Yes, shopping is an unnecessary modern fun”

Helpful Report

Posted 4 years ago

“The service is very compotable and efficient. Nice quality of the products are dope. The products are also quite affordable.They are so good at packaging their product to make it look attractive and that's something to count for.I personally like the shopping site and readily recommend it.”

Helpful Report

Posted 4 years ago

“The excellent variety of collection and various payment option makes the field another mentioned . I choose my collection from a great variety . Their delivery system is very nice in comparison of other delivery method and system. Also they main our security issue.They have high Professional Care which amused me very much . I wish their every succeeds!”

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Posted 4 years ago

“Excellent app for shopping loved it. Good shopping experience. I rate five star rating for this app.”

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Posted 4 years ago

“this is a amazing market place , they are so good in there service so fast and secure . highly recommend .”

Helpful Report

Posted 4 years ago

“I personally like the shopping site and readily recommend it. The service is very swift and efficient and the quality of the products is dope. The products are also quite affordable. They are so good at packaging their product to make it look attractive and that's something to count for.”

Helpful Report

Posted 4 years ago

“A good shopping experience Customers service is very good And trustable.”

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Posted 4 years ago

“Wow amazing online shopping site. I like it very much. Quality is amazing at reasonable price. I enjoyed shopping in this site. I would recommend all to try this site and enjoy shopping at reasonable price.”

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Posted 4 years ago

“Shopping with this platform for me is world class even from Nigeria. Amazing costumer service. Good products, nice clothes quality! I was extremely impressed with their shipping speed because I didn't have to wait long for the product to arrive. My experience is unforgettable I will have to invite friends to also share same experience.”

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Posted 4 years ago

“nice good webiste”

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Posted 4 years ago

“Excellent app for shopping. Loved it. Good shopping experience. I rate five star rating for this app.”

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Posted 4 years ago

“Good And amazing please shop this i love this shop i love for trade and please shop this”

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Posted 4 years ago

“Happy shopping.... its a customerfriendly site...i am very very happy and pleased... go ahead.. best wishes for you...take love”

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Posted 4 years ago

“I got my goodies delivered at the right time. quality matches the description given. such an amazing shopping experience.”

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Posted 4 years ago

“Excellent store is LightInTheBox, I love their products, they are unique, original and of very good quality, I am very satisfied to have purchased some, I recommend it 100%, these people are very responsible, greetings and I hope more success for you. Thank you.”

Helpful Report

Posted 4 years ago

“This is the best shopping place where we can get many expensive items in very cheap price and gives us best shopping experience and helps to save ours money and guves us too many discounts in every iteams and thus gives us returns and refunds and helps to get iteams in time to time.”

Helpful Report

Posted 4 years ago

“I personally like the shopping site and readily recommend it. The service is very swift and efficient and the quality of the products are dope. The products are also quite affordable.They are so good at packaging their product to make it look attractive and that's something to count for.”

Helpful Report

Posted 4 years ago

“this is a outstanding market place ,really i got some amazing service on this place ,highly recommend .”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews