LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just got my first order and I have one word WOW!!!! Love, Love, Love these cloths!! I had my doubts before I ordered because most sites plus size cloths are too small and I'm usually disappointment, but not this time!! The shipping was also really fast1 only took about 9 days to get to me. Love it!! I'll be back to buy more. For Sure!”

Helpful Report

Posted 4 years ago

“great and helpful service and fast delivery”

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Posted 4 years ago

“lightinthebox was a great experince for me they had fast delivery and good pacakeging i was amazed i really liked their service they had many discounds and their price were also quite low as compared to other sites I loved t and got a huge discount their interface was also quiete easy and the chat people were friendly”

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Posted 4 years ago

“Wow awesome LightinThe Box is a good platform for buy product. It's a very satisfying company”

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Posted 4 years ago

“I ordered some cloths and shoes few days ago and I loved them, they arrived in perfect condition and without any problem and in less time than I expected. I was delighted with their products and especially with their reasonable prices. So, I would like to recommend for those who love and used to online shopping to check this out.”

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Posted 4 years ago

“Very good website.”

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Posted 4 years ago

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Posted 4 years ago

“wow, nice appropriate online plateform.i am a happy customer to bys this site.i like it very much.it is very important aite.i like it very much”

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Posted 4 years ago

“HAPPY, Very satisfied. I ordered some cloths few days ago and I loved them, they arrived in perfect condition and without any problem and in less time than I anticipated. I was very happy with their products and especially with their very reasonable and excellent prices. So, I would to recommend for those who love online shopping to check this out this could be very new experience for you!”

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Posted 4 years ago

“It is great site. I like this. I really like this.it is very helpful site.At this busy time of life going for shopping is truly a big tiresome work. I love this site”

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Posted 4 years ago

“Amazing site.Very good quality products,I really satisfied and likes it.”

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Posted 4 years ago

“It's cool. I have no huge complaints. Although, things are relatively costly (compared to my usual shopping sites.) but then again, they have most things other sites don't. plus the website is really easy to use and shopping is kinda fun. It isn't exactly what I'd call my best site. But it's really good to go. I recommend it. Also, try out the Mobile App. Thank me later.”

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Posted 4 years ago

“great and wonderful company. They have a very good customer service skills and their products are of good quality with reasonable quantity. Thanks for these wonderful products.”

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Posted 4 years ago

“great and wonderful service and fast delivery”

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Posted 4 years ago

“At first im going say that there service is too good. There delivery service is too Fast then others..and there refund system is to fast..thank you”

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Posted 4 years ago

“It's trusted website. i am shopping for many things and arrived for good conditions so i am suggestion for this site.”

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Posted 4 years ago

“Wow this is a very best website i really helpfull and any benifits great devolpment and wirking visit and enjoy.”

Helpful Report

Posted 4 years ago

“Wow awesome LightinThe Box is a good platform for buy product. It's a very satisfying company”

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Posted 4 years ago

“I'm really satisfied with this platform's service.”

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Posted 4 years ago

“They are very fast and efficient, and it is easy to obtain information about products and costs. This is a great vendor to work with and I would invite any serious purchaser to give them a try!”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews