LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good deliver delivery was quite quick according to the site so no problem, they'll be here in time for Christmas... good service keep it”

Helpful Report

Posted 4 years ago

“This is one of the best online shopping on my shopping list, I love their Swift response and customer experience, i once had a bad experience with an online store but lightInTheBox is best of them.”

Helpful Report

Posted 4 years ago

“I needed a very good company for my delivery and on searching online I came across Light In The Box. I decided to give it a try and I must say that they out performed my expectations. They are prompt and trustworthy”

Helpful Report

Posted 4 years ago

“I love the jewelry, shoes and bags my cousin got from them,good qualities and affordable price and they have the best shipping method for expedited like us..so awesome”

Helpful Report

Posted 4 years ago

“My shopping experience with lightinthebox.com has been nothing but amazing!This is my first time to buy a dress from Light in the box. I received all my items as they are. Their customer service is so good and they have a wide range of amazing products.”

Helpful Report

Posted 4 years ago

“This is best and trusted shipping online shoping company .good coustmer services .i recommend this company for you.this is real company”

Helpful Report

Posted 4 years ago

“My shopping experience with Lightinthebox.com has been fantastic and amazing. All the items I bought so far were very high quality. Their customer service is very good. I therefore got what I needed very easily. They have a lot of amazing products. They deliver fast Does. The quality of their products is very high. I am totally satisfied with them. I highly recommend them”

Helpful Report

Posted 4 years ago

“Really nice product”

Helpful Report

Posted 4 years ago

“it is really an awesome website to shop from home... in Light In The Box products are really trustworthy.... super on time service i really more and more happy to get used Light In The Box”

Helpful Report

Posted 4 years ago

“very authentic website for shopping, I recently shopped from this site and they provided good services highly recommended”

Helpful Report

Posted 4 years ago

“Wow.this is a nice shopping site. I just love it. There shipping service is just awesome. Everyone can buy here easily. Thanks.”

Helpful Report

Posted 4 years ago

“Really it's service is greetingfull. I appreciate by there service. But there customer help service need to improve more.”

Helpful Report

Posted 4 years ago

“This is a very good institution. Our goods can be obtained very quickly. You can get the most valuable items at the most discounted prices. Lots of stuff here. Thanks a lot.”

Helpful Report

Posted 4 years ago

“i love shopping here. it gives me the oppotunity of not have to go out to buy something.”

Helpful Report

Posted 4 years ago

“I have been extremely happy with the wedding dresses and gowns that we ordered from Light In The Box. PRODUCT very good, exellent quality, Out Some Of Delivery Time, but nothing out of the common PRODUCT It Full!”

Helpful Report

Posted 4 years ago

“online shopping company is very helpful for me because she is easy in process of buying from all countries of the negatives delivery delay but the online shopping company is very perfect”

Helpful Report

Posted 4 years ago

“At first when I heard of light in the box I thought they where scam ..until I decided to market with them...and found out that they are the best online marketing company ever their goods have good quality and thats what I like most ..all thanks to the owner of the company”

Helpful Report

Posted 4 years ago

“I was very happy with light in the box. But the order arrived a little late. But anyways, Im happy with product.”

Helpful Report

Posted 4 years ago

“had a great experience with them. i had used there service for sending a gift for my friend oh his birthday and they delivered it on time not before and not after on the exact day. i was so happy that my friend was so happy that he got a great gift on his birthday. love your service team. all the best for future endevaours”

Helpful Report

Posted 4 years ago

“Awesome site, I really loved shopping online hear, I have had an awesome experience shopping here, I loved it”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews