lights.co.uk Reviews

Name: lights.co.uk
Rating: 4.68

4.7 Rating 404 Reviews

93 %

of reviewers recommend lights.co.uk

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Metrics

4.7

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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lights.co.uk 5 star review on 11th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found what I was looking for as a gift and they loved it.”

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Posted 2 years ago

“The outside brass wall light I ordered is excellent quality, looks substantial and arrived quickly.”

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Posted 2 years ago

“Vast choice, simple site to navigate. Quick delivery. Great products as described”

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Posted 2 years ago

“Great range of lights at good prices. Always dispatched quickly and well packaged. Whenever I have contacted Customer Services with a question about a product they reply promptly and helpfully.”

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Posted 2 years ago

“Good quality kitchen light which was bright but still soft , so I am happy with my purchase. Detailed communication throughout each stage of the delivery process.”

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Posted 2 years ago

“Excellent quality easy to order Staff very helpful. My product was tracked step by step to my property Will definitely use this company again”

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Posted 2 years ago

“Excellent speedy service. I received my wall lights within 6 days. They look great.”

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Posted 2 years ago

“I did my research and was almost put off by the negative reviews but this company was the only place that stocked the lights i fell in love with. So i took the risk and placed my order for 3 lights. I was warned 1 wasnt in stock and would take 4-5 weeks for delivery. The first 2 arrived in super quick time and the 3rd well before the estimated time. I contacted the company with a query via e mail after placing my order and got a response immediately even though it was a bank holiday. Top marks. So glad i disregarded the negative reviews. Definitely wouldnt hesitate to recommend the company or their service not to mention the quality of their products. Thank you so much.”

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Posted 2 years ago

“Love my purchase, cannot post pics as my outdoor motion sensor light has yet to be fitted. Great service provided from their support team ♡”

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Posted 2 years ago

“Absolutely love my new lights”

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Posted 2 years ago

“The variety of lights on offer is great with a huge range of prices. Ordering process was simple enough but delivery was an issue. My order came from Germany and arrived with one end of cardboard packaging ripped open. Courier advised was in this state when received by him. My thinking is that perhaps the damage was incurred at custom checks (?). Thankfully no damage to my light. I would hope it's a rare problem and would not deter me from ordering again but something to bear in mind.”

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Posted 2 years ago

“Easy to use website, great photos and detail of product. Light looks great and good quality. Delivery and was smooth and as expected. Well packaged.”

lights.co.uk 5 star review on 3rd May 2022

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Posted 2 years ago

“Found everyone I spoke to was very very helpful items arrived safe & sound well packaged and on the date stated. I'd definitely use again. Many thanks”

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Posted 2 years ago

“Delivery time was a bit longer than promised - 6-7 working days turned into 10, which meant no-one was home when they arrived - but the products themselves seem to be a very good quality. Still to install them yet, so I’ll reserve judgement on their performance.”

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Posted 2 years ago

“Delivery an dispatch were prompt I was kept informed of the progress of my order throughout. The product I ordered is exactly what was required and of good quality”

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Posted 2 years ago

“Good variety of choice and ordering systems are very user friendly”

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Posted 2 years ago

“A very modern and stylish selection of lighting. So good, I bought the same light twice!! (So that my dining room lights match my kitchen lights).”

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Posted 2 years ago

“I have bought 3 items and always happy with the quality and items received”

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Posted 2 years ago

“Speedy delivery, great product and very helpful customer service.”

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Posted 2 years ago

“Purchased few products in the past several months. Service is always very punctual. Communication is straight forward. I had to return one item due to the product not being suitable for us. the return process was very easy to follow. I was refunded in full and again the communication in the due process was very efficient.”

Helpful Report

Posted 2 years ago

lights.co.uk is rated 4.7 based on 404 reviews