“
Placed an order for a light, over 1 week later, no delivery or update from lights.
”
posted 1 year ago
- Matt
“
worse company every their delivery partners are worse then any thing the costumer service is not worth the hassle.
”
posted 2 years ago
- chirag
“
Ordered a light at £179. After 6 weeks I was given a delivery date and told the item was finally in stock. I did notice the item online had a price increase to £369 when suddenly there was a “computer error” and my order was mysteriously cancelled and they claimed they could do nothing about it!
Absolute scam. Don’t believe the prices online, and avoid at all costs. They never answer the phone and clearly don’t honour contracts.
”
posted 2 years ago
- Heather
“
Ordered a light for £212, so it qualifies for free delivery.
”
posted 2 years ago
- L Steele
“
The product is advertised as "in stock, delivery 7-11 days"
I asked for an update and for them to be sent before the end of the week, and instead of an update I got an email saying they have cancelled the email with no explanation?
Ive tried calling and the line just disconnects after ringing.
”
posted 2 years ago
- Ryan Green-Duddell
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The delivery was the problem.
”
posted 3 years ago
- Anonymous
“
I placed an order on the 8th December, delivery was supposed to be 10th, I had to chase twice to find items still sat in warehouse, its now the 17th and still no lights, additionally its marketed as a uk company however its German so you are then waiting for internation shipping and customs delays - no further orders to be plced here. These were supposed to be installed by this week - not happy.
”
posted 3 years ago
- roy woodfine
“
Yes a good number of 5 star reviews, but way too many one star reviews all quoting issues with delivery, refunds and quality – with the advice to avoid like the plague.
”
posted 3 years ago
- Rob Hill
“
Website states 3-5 day delivery for the lights I ordered however customer service has said it's out of stock. Still waiting for my order 27 days later...
”
posted 4 years ago
- Emel