Lights4fun Reviews

Name: Lights4fun
Address: Lights4fun, The Hamlet, Hornbeam Park, Harrogate
Rating: 4.86

4.9 Rating 42,292 Reviews

98 %

of reviewers recommend Lights4fun

4.9

Based on 42,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+44 (0)1423 816040

Email:

reviews@lights4fun.co.uk

Location:

Lights4fun, The Hamlet, Hornbeam Park
Harrogate
HG2 8RE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Problems from the start replaced twice then they only worked for a few nights so I gave up.”

Helpful Report

Posted 8 years ago

Hello Glenn, we are sorry to hear the solar lights are not working and will be in touch personally to get this resolved. With kind regards, Lisa, Lights4fun

Posted 8 years ago

“The lights worked for only 2 days, and then they stopped working. Very disappointed.”

Helpful Report

Posted 8 years ago

Hello Madhuri, Thank you for your feedback and I am sorry to hear you are disappointed with the Small Solar Brick Path Lights you have received. A member of our Customer Service Team will be in touch personally to speak to you and resolve the issue . Kind regards, Karen Lights4fun.

Posted 8 years ago

“Pretty disappointed that firstly I didn't get an option to change the address from my home to my friends address as it was through pay pal and I explained they said it had been shipped... I have now received the lights they worked brilliantly first 2 nights now they are just really weak I leave them outside to attract the sunlight but of a night they are really poor I have now lost patience in them and have left them on the side I have also lost my receipt to send them back”

Helpful Report

Posted 8 years ago

Hello Mustafa, we are sorry to learn of your disappointment and have just tried to reach you by phone to resolve this. Sorry we missed you, we will send a personal message and look forward to your reply. With kind regards, Lisa, Lights4fun

Posted 8 years ago

“Open arrival of my parcel, one of the LED light did not work and almost all the LED lights were scratched.”

Helpful Report

Posted 8 years ago

Hello, I am so sorry that your lights are not working and that you have received them scratched. A member of our Customer Service Team will be in touch today to resolve this for you. With kind regards, Karen, Lights4fun

Posted 8 years ago

“They've stopped working.”

Helpful Report

Posted 8 years ago

Hi Donna, we are sorry to hear a set of the lights have stopped working and will be in touch personally to put this right. Kind regards, Lisa, Lights4fun

Posted 8 years ago

“I have had no luck with the lights.I charged them up as instructed on the packaging and they worked the first night. they then did not work . I am unhappy with my purchase.”

Helpful Report

Posted 8 years ago

We are sorry to hear the Solar Lights have stopped working and will be in touch to arrange a replacement set of lights for you. With kind regards, Lisa, Lights4fun

Posted 8 years ago

“BUTTERFLY SOLAR LIGHTS DO NOT WORK. VERY DISSAPOINTED. EMAILED YESTERDAY STILL NO REPLY. WAS FOR FRIENDS BIRHTDAY TODAY :-(”

Helpful Report

Posted 8 years ago

Hello, so sorry to hear the solar lights you received did not work, especially as they were for a present. A member of the Customer Service Team will be in touch with you personally to arrange a replacement set. With kind regards, Karen

Posted 8 years ago

“Not particularly impressed with the lights I bought. I know they weren't super expensive but out of the ten strings of lights I bought a week ago, four are already not working. When I've taken ages putting them up, it's a huge pain to now go and take them all down again and replace them. Wouldn't really recommend them, to be honest.”

Helpful Report

Posted 8 years ago

Hello Matt, I am so sorry to hear that some of your lights are not working and that this has been inconvenience for you. A Customer Service member will be in touch personally to arrange a replacement order . Kind regards, Karen.

Posted 8 years ago

“The lights I received were not the ones I wanted. I wanted the larger squares with 4 bulbs. These are poor quality and one of them does not work at all. please address this. Zsuzsi Lea”

Helpful Report

Posted 8 years ago

Hi Zsuzsi, sorry to hear you have not received the lights you ordered. We will be in touch personally today, to get this resolved for you.Kind regards, Karen Lights4fun

Posted 8 years ago

“Once batteries are on the lights do not turn off”

Helpful Report

Posted 8 years ago

Hello Lorraine, so sorry to hear that the fairy lights will not switch off. It sounds like you have received a faulty set by mistake. A member of our Customer Service team will be in touch personally to arrange a replacement set. Kind regards, Lisa, Lights4fun

Posted 8 years ago

“When I ordered and paid for the item it was showing 6 available. I then had an email saying it was unavailable and was given a refund. I then received an e mail saying it had been despatched and was given a tracking number. Needless to say it never arrived. Poor customer service.”

Helpful Report

Posted 8 years ago

Hello Christine, I am so sorry that we let you down with the delivery of your order and do understand your disappointment. I will be in touch personally to arrange for a replacement Solar Lantern to be delivered to you with our compliments. With kind regards, Lisa, Lights4fun

Posted 8 years ago

“Sorry can't review yet as I have not received my order! (over due )”

Helpful Report

Posted 8 years ago

Hello James, sorry that you have not received your order. We'll be in touch personally to get this resolved. Kind regards, Lisa, Lights4fun

Posted 8 years ago

“Ordered these lights as they were shown on your site as IN STOCK. You then sent an email stating the order had BEEN DESPATCHED. You then sent an email the following day saying you were OUT OF STOCK and unable to fullfil my order. Confused yes so was I, hence no further orders placed.”

Helpful Report

Posted 8 years ago

Hello Mr Budd, so sorry that we were unable to fulfil the order in March. I understand how disappointing this must have been. We don't like to let our customers down and will be in touch personally to put this right. Kind regards, Lisa, Lights4fun

Posted 8 years ago

“I tried to order lights from this company for an important event. Due to a short time frame I paid for next day delivery. They sent me a completely different product that was not even lights resulting in me paying for electricians and losing business as my event was not lit up in the dark. They have offered no compensation for my money list due to there terrible organisation. I didn't receive my lights for a further 3 days in which they arrived broken. I would not normally take time out my day to write a review here but this company is particularly terrible. DO NOT USE THEM!”

Helpful Report

Posted 8 years ago

Hello Sebastian, I am truly sorry that we let you down with your order and I will be in touch personally to put this right for you. With kind regards, Lisa, Lights4fun

Posted 8 years ago

“Still unable to get them to work but once we get another sunny day I will try again to charge them. If not, sadly, I will have to return the2.”

Helpful Report

Posted 8 years ago

Hello Joan, sorry to hear that your solar lights are not working. A member of our Customer Service team will be in touch to offer some advice. With kind regards, Lisa, Lights4fun

Posted 8 years ago

“The event I ordered them for is tomorrow and they haven't arrived yet despite being ordered about two weeks ago. Disappointed ????”

Helpful Report

Posted 8 years ago

Hello, thank you for your review. We are sorry to hear that you have not received your order. A member of our Customer Service Team will contact you today to resolve this. Kind regards, Lydia, Lights4fun

Posted 8 years ago

“Not happy at all most of the lights don't work and some arrived broken waste of money want a refund and don't think It is worth it at all I would have bought more of you as in the events trade but I don't think so please arrange for my refund”

Helpful Report

Posted 8 years ago

Hello Vishal, thank you for leaving a review. We are sorry to learn of your disappointment and we will be in touch personally to resolve this. Kindest regards, Lydia, Lights4fun

Posted 8 years ago

“One of the shades is missing. Very disappointed.”

Helpful Report

Posted 8 years ago

Hi Alison, we are sorry that one of the shades is missing. We have a replacement string of lights on it's way to you. Kind regards, Lisa, Lights4fun

Posted 8 years ago

“Lights very good wished the customer service matched them”

Helpful Report

Posted 8 years ago

“Lights were terrible, half didn't work and taking hours to unravel”

Helpful Report

Posted 8 years ago

Hello Rana, we are sorry to learn of your disappointment and will be in touch personally to get this resolved. With kind regards, Lisa, Lights4fun

Posted 8 years ago

Lights4fun is rated 4.9 based on 42,292 reviews