Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items were quickly shipped. No issues with the product purchased so there was no contact after purchase.”

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Posted 10 years ago

“Everything was great...website,quick delivery. I would recommend this site and service.”

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Posted 10 years ago

“Good service,. Once of the items in my order was not going to be available in time and they refunded that and did not charge the extra shipping because my order had fallen below $100.”

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Posted 10 years ago

“Great product. Be aware that the lights are orange and flickering. I had them on for about 3 days and they were still going. Service and shipment were fast and impeccable. Thank you.”

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Posted 10 years ago

“Very fast service! I received my order so quickly! Thanks”

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Posted 10 years ago

“Excellent customer service, great price, prompt delivery. Good communication, looking out for the customer.”

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Posted 10 years ago

“Good service”

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Posted 10 years ago

“product as advertised; satisfied with service.”

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Posted 10 years ago

“Love the lights but they were smaller than I thought. Would be great if in the pictures there could be some reference (like a person holding them) in order to get a better sense of the size. I would still have purchased.”

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Posted 10 years ago

“I ordered the mini votive candles. Very nice although I was expecting them to be larger. Essentially these are no more than tea lights and although it did say mini since they were referred to as votives I expected them to be a little larger around and a little taller.”

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Posted 10 years ago

“Excellent product, quick shipping/delivery.”

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Posted 10 years ago

“I see no room for improvement, excellent handling,very fast service. I was totally satisfied.”

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Posted 10 years ago

“Fast and courteous service. Highly recommended.”

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Posted 10 years ago

“Prices are a little high but service is good”

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Posted 10 years ago

“I was very impressed with customer service, he really took the time with me and I feel he cared about me as a customer and wanted to do what was best for me, and for that reason I would highly recommend this company to and everyone !”

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Posted 10 years ago

“I was very pleased with the quick and efficient service I received. The items were packed well. I love these candles... They look like real flames and the remote is so convenient.”

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Posted 10 years ago

“These lights are wonderful & look so real. Nice ambiance on my screened in porch at night.”

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Posted 10 years ago

“Fast, trouble-free process. Great buyer experience. I think the site could have more search term cross listing maybe, but ordering is very smooth :)”

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Posted 10 years ago

“These lanterns are great! We will be using them for center pieces at various events. They are the perfect size, light weight, Plexiglas sides - so they arent easily broken. The candles have a great warm glow, and the option to have them set on a timer is wonderful! The candles are attached to the bottom, so you dont have to worry about them moving around and getting damaged. They also have perfect room around the candle on the inside to put different fillers for different themes of events, such as flower petals or confetti. These are an excellent bargain for the price! Lights.com was so great to work with. SO easy to work with on our special order, great discount for our bulk order and education purpose, and they shipped almost immediately. We had some issues with the third party shipper, but the customer service that both our sales representative and their shipping logistics people was superb. We were able to get everything settled with the third party shipping company and the lanterns made it in safe and sound!”

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Posted 10 years ago

“Product was as advertised. Works very well and was delivered in a timely manner.”

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Posted 10 years ago

Lights.com is rated 4.8 based on 3,841 reviews