Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with the window candles. They came with batteries, suction cups, and a remote.. With the remote, you can set what time for them to come on and stay on for 4 or 8 hours. The timer in candle keep the schedule. They are exactly what I wanted for the holidays.”

Helpful Report

Posted 4 years ago

“When I ordered these taper candles for my windows, I thought they were "dusk to dawn" candles and they are not; they run by battery for a specific amount of time. I believe 2, 4, 6 or 8 hours. So I called and spoke to Patrick in Customer Service today, November 16, 2020, and he is emailing me a label to ship the items back. Grateful that I do not have to pay ship them back. I am keeping the Sonora Slim Outdoor Resin Candles with Remote as they are very life-like and I plan on doing more business with Lights.com. Thank you!”

Helpful Report

Posted 4 years ago

“I love these lights! We have 24 windows that are visible from the front of our house and these candles are perfect! The flicker is beautiful. They have just the right amount of warm light. The remote is the ticket! The reason for only 4 stars is that some of the lights come on at random times during the day and we can not get them regulated no matter what we do- off- on- 4 hour- took them all completely apart, etc. We really want to use the 4 hour option for all the lights but can’t make it work. Other, than that, theses candles are awesome!!!”

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Posted 4 years ago

“Great item and the light is very bright”

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Posted 4 years ago

“Gorgeous scones!”

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Posted 4 years ago

“Very efficient.”

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Posted 4 years ago

“I am very pleased with these lights, the quality is exceptional! I will look for more lights in the future! Thank you so much”

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Posted 4 years ago

“painless!,”

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Posted 4 years ago

“Everything came in tip top shape and works beautifully. Lovely products, fantastic shopping experience!”

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Posted 4 years ago

“NO problems... website was great to use, got all the confirmations and everything came right on time. The stringlights look great- we bought them ahead for next year since we are constructing an new outdoor space and can't wait to use them.”

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Posted 4 years ago

“Retro, Durable, and perfect warm light with the Edison bulbs.”

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Posted 4 years ago

“Great light at a great price!”

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Posted 4 years ago

“Beautiful! Sparkling. Subtle. Love them!”

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Posted 4 years ago

“My shopping experience was great! All the items I ordered were available, and shipping was in a timely manner.”

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Posted 4 years ago

“The 8 hour limit doesn’t work on about half of the candles.”

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Posted 4 years ago

“I love your lights and numerous types of bulbs!!’n”

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Posted 4 years ago

“I received my order very quickly. The 16 window candles were packaged very well. I have not yet used them, since they are for the holidays.”

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Posted 4 years ago

“We ordered several lanterns, the block lights, and the pathway lights...plan to order several more sets of the pathway lights. They work beautifully, and add a soft glow to the yard. Very pleased with the merchandise, the packaging, and the shipping speed.”

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Posted 4 years ago

“I love it”

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Posted 4 years ago

“Love the lanterns. They are attractive and charge quickly. They arrived quickly. Well packaged. I made a small error in ordering but customer service took care of it without issue. Very pleasant buying experience. Sorry that I can’t include a picture. We have not hung them yet to you rain from hurricane.”

Helpful Report

Posted 4 years ago

Lights.com is rated 4.8 based on 3,842 reviews