Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We decided to go with the battery operated votives as an accent to our centerpieces at our Celebration Party, so ordered almost 300 from your company. Great customer service! No issues getting them ordered (good price) and quick delivery! Anxious to see how they will all look on the tables.”

Helpful Report

Posted 11 years ago

“Our new lights arrived on time and undamaged, excellent packaging. We have our lights up and they work great. We are very pleased with their appearance from inside our home and outside. Very nice product and excellent service.”

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Posted 11 years ago

“Beautiful pillar candles with amazing features! Such a great price and such fast shipping too! Came back immediately and bought a second set for a birthday gift for a friend. She LOVED them!! Will definitely be a repeat customer!!”

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Posted 11 years ago

“I love Luminara and the blue sage color is gorgeous! Lights.com provided excellent customer service and fast shipping. There prices are great too!”

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Posted 11 years ago

“I just received my two blue sage moving wick candles and remote. I am thrilled with them. Service and products are both outstanding. It's the only place I will purchase my candles from. My guest thought they were real candles.”

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Posted 11 years ago

“Great product, Great service & Customer friendly company”

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Posted 11 years ago

“Price was right and I did compare. Fast service and free shipping!!! Excellent.”

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Posted 11 years ago

“I received the 13" flameless angel as a gift one year and was so impressed that I ordered several for gifts. One of my coworkers saw the angel so when I placed my order I purchased a couple for her. It is a beautiful gift with several features for glowing and can be displayed year round. Lights.com expedited my order quickly and efficiently and their customer service was very accommodating. I would recommend both product and company.”

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Posted 11 years ago

“This is a fun product.Packaged well. Good price. I am a return customer for sure.”

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Posted 11 years ago

“These candles shipped quickly, with no damage. The tops are formed rather than flat, giving them a natural look. They feel like a candle and the LEDs produce a realistic flickering glow, which is easily adjusted up or down with the handy remote, or even set/released with the 4 or 8 hour timers. I placed them on a clear glass plate on my piano, with no fear of damage to the finish. I added a sprig of greenery for the Holidays although they are attractive as is and create a luxurious, intimate feeling in the room. I adore this product and have already recommended Lights.com to a friend. Everything I'd hoped for!”

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Posted 11 years ago

“The flameless taper candles are exactly what we expected. They will be great for our candle light services at our Church. We will not have to clean up the messy wax off the carpet. Service was great. Thanks,”

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Posted 11 years ago

“I'm very happy with my purchase. The lights are exactly what I wanted. I love the color option for a fun mood or parties, and the amber flicker option when you want a romantic or mellow mood. The lights arrived very quickly with no problems. I will be ordering from lights.com again. Happy Customer!”

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Posted 11 years ago

“Loved the pillar candle. Started myChristmas shopping with my order and found the customer service agent was very courteous and helpful.”

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Posted 11 years ago

“These are more than Fabulous!! I knew I would love them, so I ordered 2 sets to start with!! I have them in various places in my house, even in some Lanterns usually used with regular candles, but this is much safer, with the added perk of changing colors, too. Thanks so much, I will be a steady customer for gifts for my family & friends!! This is a ***** (5-star) product!!”

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Posted 11 years ago

“Great deal and great product. Customer service (Sam) was very friendly and efficient as well! Thanks!”

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Posted 11 years ago

“I purchased both the 5" and the 7" Luminara candles. I purchased these in the color purple. They are so realistic it is hard to tell they are not real candles. The purple color is great I did not know they came in a color other that white, ivory or red. Nice to have something different. I love these. The service was fast and items packaged safely. Glenda”

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Posted 11 years ago

“Lights. com is awesome I just recently received my flicker candles and I am a very pleased customer, They are beautiful I got the amber color ones I'll be placing them inside wrought iron lanterns for a wedding coming up, and then I have use for them with Christmas coming up.. I think I want to use these for a lot of other ideas can't wait.. Thank you Lights.com you are the best! P.s. I own a flower shop so you bet I'll be a repeating customer.. Irma Arispe*”

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Posted 11 years ago

“Remains bright until the sun comes up. Beautiful elegance at a nice price. Use them all over for general decorating. Have received numerous compliments , and customer service is impeccable .”

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Posted 11 years ago

“First I would like to thank Sam and Michael in the sales department for their great service and help. Both were extremely courteous and took the time to make sure my order was processed correctly. The peach Luminara candles and Luminara window candles I received are great. It's hard to believe that they are not real flames burning. The Luminara candles make a great gift and are much safer then burning real candles but yet look just as good as the real thing.”

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Posted 11 years ago

“These holiday lights are just beautiful and the battery box is very well made with excellent setting's for different flashing of lights. We are now ordering these lights for our indoor windows as well. Also, worth noting customer service is outstanding and always helpful. This is a great company to do business with.”

Helpful Report

Posted 11 years ago

Lights.com is rated 4.8 based on 3,841 reviews