Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wickless work great, look real, and I expect them to work at my wedding. They are rather bright too anther nice bonus!”

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Posted 9 years ago

“you were great.. one candle didnt work and you replaced it right away... thanks”

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Posted 9 years ago

“Am in the process of getting a replacement for a defective light rope. It seems like a straight forward process, and am optimistic the problem will be resolved without problems.”

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Posted 9 years ago

“I ordered warm white LED string lights, which I have used to illuminate the structure of my screened pool. Now when I swim at night, I have a canopy of lights overhead. They look fantastic, and are more durable than simple XMAS lights. I am very happy with my purchase.”

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Posted 9 years ago

“Excellent and prompt customer service!!Will buy from u again!Thank u...will recommend u for sure”

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Posted 9 years ago

“Great quality, fast shipping”

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Posted 9 years ago

“Completely satisfied: quick shipping and excellent product”

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Posted 9 years ago

“My package was somehow lost by USPS. When I called Lights.com customer service to tell them about it, they immediately sent by UPS a replacement order. This made me so happy.I received my order the next day. WOW! Very happy with lights.com”

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Posted 9 years ago

“This was my first time to order from this company and I was very satisfied with product!”

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Posted 9 years ago

“Received the package earlier than expected. Packaged well and the product was what I expected.”

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Posted 9 years ago

“Love the quality and beauty of my candles. Well wrapped and delivered perfectly!”

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Posted 9 years ago

“Excellent customer service. Extremely fast shipping. Product is as described. Would definitely order from again and again. I have already recommended them to friends and family.”

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Posted 9 years ago

“The lights are exactly as u expected, very nice and arrived within the timeframe as promised. Great value for the money.”

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Posted 9 years ago

“Loved the customer service and how quick they responded to my questions in regards to this product. Item arrived quickly”

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Posted 9 years ago

“The lights came very quickly and were exactly what I was looking for. The whole transaction exceeded my expectations. Thank you!”

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Posted 9 years ago

“I submitted an order only to find the day after that the item was no longer available. I ended up buying something else from you and that purchase went smoothly. That is the reason for 4 stars vs 5 stars.”

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Posted 9 years ago

“Site easy to navigate.”

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Posted 9 years ago

“Loved everything in my order, good packing material, and speedy delivery! Ill buy from again.”

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Posted 9 years ago

“There was an en erroro in receiving the wrong order confirmation once (which freaked me out), but other than that, everything was done in a timely manner and with great customer service”

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Posted 9 years ago

“My ordering of lights from Lights.com was easy, and I was able to talk to a kind person about shipping concerns. He gave me a coupon, as I thought I needed to ship to two locations. Two pieces of my order were given as wedding shower prizes, and my relatives were delighted. Since the bride was just in town for the shower, I ordered the third package, wrapped it and promised to get her one like this since shed probably not want to carry it on the plane trip home. She took one look at the contents (eight wax like candles with remote control) and insisted that she wanted this set. Too bad for me---but I know where you are and was pleased with the look of the candles and the ease in ordering. Thank you.”

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Posted 9 years ago

Lights.com is rated 4.8 based on 3,841 reviews