Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I definitely recommend Lights.com. Excellent products, shipping was fast, and easy check out process. I have bought 2 products two separate times and each order was delivered and very happy with the item. I will order again and again... outstanding company!!”

Helpful Report

Posted 9 years ago

“My order arrived quickly. Great price for great products!”

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Posted 9 years ago

“Lights.com is a company that ALL companies should strive to imitate. Fast delivery and excellent customer service. I had one small problem of a light that did not work. Called customer service and spoke to ***. He was very, very pleasant and sent a replacement right away. I will definitely be a permanent customer of this company. Fast delivery and excellent customer service, what more could one ask for. Again, thank you ***. Oh, its also wonderful to be able to speak to someone that you can easily understand and that you do not have to ask to constantly repeat themselves. Thank you, ***”

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Posted 9 years ago

“Great product. Really fast delivery. I would order from you again”

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Posted 9 years ago

“I ordered pillar candles which I love but I also ordered 50 tea lights which I have yet to receive”

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Posted 9 years ago

“I love the candles I ordered. However I was shocked to see that I only received 11 out of 12 votives. I called up the company and they sent me another votive immediately no questions asked. The products are great and the customer service was excellent. I would Definetly recommend to others!!”

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Posted 9 years ago

“Thank you for the wonderful service. One set of the luminaries I ordered were defective. You replaced my whole order which was a nice surprise. Thanks so much for your speedy response. I truly appreciate it. ***”

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Posted 9 years ago

“Lights came quickly and work greasy!”

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Posted 9 years ago

“Contacted customer service twice on separate question/issues and I am so appreciative that both times a live person answered the phone and my issues resolved quickly. Fast shipping and good product value! Will definitely be a long term customer!”

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Posted 9 years ago

“Great quick service! Love the candles!”

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Posted 9 years ago

“love the candles but one didnt work”

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Posted 9 years ago

“maybe a little faster shipping other than that nothing”

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Posted 9 years ago

“I cannot express how happy I am with Lighting .com. I bought 6 sets of solar lanterns for 3 different families and they all keep on thanking me. They are beautiful the solar cells work like magic and they go with everything. One step is in a tiny back yard hanging with the grape vines. One set is lighting a drive way. One is in the yard of a home in the country. They all are loved. I will be watching my emails from lighting .com for more ways to make my loved ones smile. Yank you.”

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Posted 9 years ago

“The customer service rep was perfect. Unfortunately, the product is a disaster.”

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Posted 9 years ago

“Love the lights!! Fast shipping”

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Posted 9 years ago

“I was very pleased with both the product and the quick delivery time of my package! Thank you so much! I would definitely recommend this site to anyone looking for lights.”

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Posted 9 years ago

“Satisfied with product and speed of delivery. I did call to talk to a rep directly to order via phone and left a message and no one ever called back. I went online to order and it was simple.”

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Posted 9 years ago

“I ordered 2 flameless candles. The process was quick and easy and the candles were delivered as promised. They work great! I had previously bought similar candles from Pottery Barn for 3 times the price. Im very happy I found Lights.com”

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Posted 9 years ago

“I was very excited to find your candles online. I was replacing real wax candles in our outdoor area. I am very pleased with the ordering process and even more pleased with the product and quick delivery! I highly recommend Lights.com”

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Posted 9 years ago

“Very pleased with both the delivered product and the shipping process. Items arrived way before they were due (how does that happen??), were perfectly wrapped and looked better in person than on the web. Had also ordered 100 flameless tea lights the day before, but these lights came before the tea lights. Will definitely buy again - so glad I found this site. Very impressed! And that does not happen very often nowadays!!!”

Helpful Report

Posted 9 years ago

Lights.com is rated 4.8 based on 3,841 reviews