Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good follow up and great customer service. It was a pleasure doing business with you.”

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Posted 10 years ago

“Easy to order and fairly quick to arrive. A little disappointed in the tinny bit of light the votives gave off, but like that they gave timers.”

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Posted 10 years ago

“Very satisfied, I will definitely shop with you again.”

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Posted 10 years ago

“Very prompt, with a good product. Also, when there is a difficulty, it is corrected promptly, without conflict!”

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Posted 10 years ago

“Everything was great!! Lots of choices - great web site and quick delivery time!! Would recommend”

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Posted 10 years ago

“I asked twice in an area provided, if you had the same candle without the vanilla scent. Never heard back on either inquiry. Otherwise, service was good.”

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Posted 10 years ago

“I would definitely order from this firm again. I had 3 items delivered damaged and they sent me replacements right away. No problems.”

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Posted 10 years ago

“Excellent product and service provided to me.”

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Posted 10 years ago

“I thought the site was pretty awesome. Havent seen so many lights of so many varieties before, grouped by battery, solar, electric, etc. I have recommended site to friends who are looking for that special light. Shipments arrived timely and in good shape. I have no complaints and will definitely keep Lights.com in mind when Im in the market for lights. Neat site!”

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Posted 10 years ago

“I was very satisfied with the product and service provided on my recent order for battery operated window candles, One candle didnt work, I emailed the Company and they promptly replaced it. Would consider ordering again if needed.”

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Posted 10 years ago

“Great Service”

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Posted 10 years ago

“Good service, fast confirmation, orderly shipping. Overall very good experience with lights.com”

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Posted 10 years ago

“Tremendous service. Keep it up.”

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Posted 10 years ago

“I was satisfied with the web site. I enjoy my lites and all those that I gave a gift to. Your good to go with me.”

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Posted 10 years ago

“Rapid and timely service, also without any muss or fuss, promptly received a replacement for one of the lights that wasnt working.”

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Posted 10 years ago

“the order *** just arrived and is complete important to note: your request came before the order arrived. First I called eKomi, as it turned out in Berlin, who were very helpful providing the US number for Lights.com/ *** at the Brooklyn desk was most RESPONSIVE, advising where the truck was and it would be here later in the day, and that is exactly what happened. In summary you have good people dealing with your customers.”

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Posted 10 years ago

“Great selection of products. The last order contained a broken/cracked wax battery operated with timer candle. Customer service rates 5 stars...did not have to send back and received a new candle quickly.”

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Posted 10 years ago

“the lights were exactly what I was looking for. They are cool light and will be used in wedding centerpieces. I like they take AA batteries instead of the Ds”

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Posted 10 years ago

“Ordered by phone. Staff was very helpful. The Luminaria candles are such a pleasure to use and beautiful besides! Id order from Lights. com again.”

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Posted 10 years ago

“I found no areas lacking any extra attention on your part. I was very happy with my order and how quickly it shipped. The only thing I might mention is the items shown on the site are sometimes larger than the actual item is.”

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Posted 10 years ago

Lights.com is rated 4.8 based on 3,841 reviews