Lights.com Reviews

Name: Lights.com
Address: 1202 Ave. J Floor 2, Brooklyn
Rating: 4.83

4.8 Rating 3,840 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,840 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

1202 Ave. J Floor 2
Brooklyn
11230

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the orders I made quickly and packed expertly. Have had no problems with the candles if I make sure I dont fall asleep while they are on. Thanks.”

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Posted 8 years ago

“when I received an item that did not work, I shipped it back and without question my bill was refunded. First rate!”

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Posted 8 years ago

“I was surprised and overjoyed to see the selection of lights for any occasion and the cost is great. Heard about your company on the View from Joy.”

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Posted 8 years ago

“They look real in our wrought-iron candelabra ~ with no drippy mess!”

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Posted 8 years ago

“What fun. Love the LED pillar lights with the remote.”

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Posted 8 years ago

“This order was a gift........and I have no feedback - neither good or bad. You should not have to evaluate anything if you are doing your best. Quality and customer service rating will be required if and when we need to contact you about the product..........You should have confidence in what you provide. Lets see if those LED candles still function 5 years or 10 years out. Will you still be in business?”

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Posted 8 years ago

“we love the lights and are in the process of ordering more and our daughter is in love with them too she will be ordering as well”

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Posted 8 years ago

“Great company. No problems at all. quality product.”

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Posted 8 years ago

“LOVE the remote controlled candles. These candles have a waxy finish so they both look and feel real (except of course for the little bulb instead of a wick). I placed them in lanterns hanging from the ceiling and love that I can turn the lights on and off easily even from the floor.”

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Posted 8 years ago

“Just what I wanted and the lights are really bright”

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Posted 8 years ago

“LOVE all the auto lights from Lights.com. And, their customer service is the BEST if something gets damaged in transit.”

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Posted 8 years ago

“We put these up on several chandeliers for a company party and they worked like a charm. Would definitely order again!”

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Posted 8 years ago

“I found what I was looking for . I hadn't had luck finding elsewhere. But this site had it . thank you”

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Posted 8 years ago

“I was expecting more of a "flicker" but I'm happy with the product. I ordered quite a few sets (I think 13) and had to check every single candle and only one candle did not work. I emailed customer service and they sent me a replacement right away. Best CS out there. I couldn't be happier with them.”

Helpful Report

Posted 8 years ago

“I recently wrote to lights.com indicating that the remote is not working - I did not open the package for a while since it was purchased for my hurricane sandy damaged home and I just am not getting things set up - so I was excited to add the candles to the room but the remote does not work, so I'm am not happy with the remote and the service response that I rec'd saying I needed to report it within 90 days - well if I just opened it how would I have known it does not work.. so I am not pleased with that service response. This survey is timely, maybe you can help me with a replacement remote? Thank you.Diane”

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Posted 8 years ago

“fast service , had just what i was looking for”

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Posted 8 years ago

“Perfect, only place I could fine what I wanted!”

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Posted 8 years ago

“I am very datisfied with both the service and the product. I will add that everything arrived promptly. I will order again when necessary...with compleye confidence.”

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Posted 8 years ago

“Great service!”

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Posted 8 years ago

“Very satisfied with everything. I do recommend these lights to others.”

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Posted 8 years ago

Lights.com is rated 4.8 based on 3,840 reviews