Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Angel candles that I bought. They got here quickly and are terrific gifts. Thank you!!!”

Helpful Report

Posted 10 years ago

“The site was very easy to use. Search results were just what I was looking for and the additional information provided for each product made my decision easier without any concerns that what I was ordering would be exactly what I wanted when it arrived.”

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Posted 10 years ago

“offer more size options of the tapered candle”

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Posted 10 years ago

“Product quality and length of time to deliver were very good. Ordering process and customer service needs to be improved. Told me when I called about a question that my Saturday order was not actually placed until Monday but they charged my credit card on Saturday. Individual who took my call was nice but seemed to be makinnn things up as he went through the call.”

Helpful Report

Posted 10 years ago

“We have had a great experience with the Lights.com web site, ordering process, delivery process and customer service. We would strongly recommend everything about Lights.com. We have purchased 2x Battery Pack + 100 LED Warm White String Light Starter Kit and 3x 31 Foot Warm White 100 LED Battery String Lights - Expandable to 186 feet.”

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Posted 10 years ago

“Product which was ordered arrived very quickly and I was very satisfied with it.”

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Posted 10 years ago

“Although I did experience a couple of issues with my order and receipt of the shipment -- the Customer Service Rep who handled my concerns (****) was fabulous! He responded quickly and followed up to ensure satisfaction. He is a true asset to the company! ... The replacement items were shipped expeditiously and I was very satisfied with the resolution. The products were nice and priced well. I even got several items on clearance pricing which was exceptional. Very satisfied with the company and look forward to ordering from them again!”

Helpful Report

Posted 10 years ago

“It has been a delight to order from this company/site! I will be using them again in the future. Great service and product!!”

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Posted 10 years ago

“Great cust. service. Had a problem w 1 light, replaced immediately”

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Posted 10 years ago

“the lights arrived very quickly”

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Posted 10 years ago

“We ordered the green submersible tea lights. We were kept informed through every step of the process. The item arrived quickly, and was exactly as described. We would recommend this product and lights.com.”

Helpful Report

Posted 10 years ago

“shopping process and ordering process was easy. product was received in a timely manner and the product was packed so that it had no damage. The product looked beautiful and worked well. I would certainly recommend the company and the product to others and I would use them again.”

Helpful Report

Posted 10 years ago

“We were thrilled with the ease and beauty of these lights. I will send a picture when we get them in. They really made out event special. Thanks!”

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Posted 10 years ago

“purchase arrived on time and in good condition and was what we expected. Price was good and I would use this site again.”

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Posted 10 years ago

“Very nice”

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Posted 10 years ago

“Service was very good. I got one item that broke right away but they did replace right away. All good!”

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Posted 10 years ago

“The mini votive lights - with a timer! - are the perfect solution to my wedding decorating. And theyre working well at home too! I love that they came with an entire set of extra batteries. I plan on lighting up my entire summer.”

Helpful Report

Posted 10 years ago

“The candles were great. I would definitely order them again.”

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Posted 10 years ago

“I am very happy with all that I ordered. 2 were a birthday gift for my sister and she is totally thrilled. One was for my mother for mothers day and shes equally as thrilled. Finally, 2 were for me, and Im just as tickled as I can be with all!!! Decent delivery time and decent quality, too, not to mention great pricing! Thank you very much! @}->--”

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Posted 10 years ago

“Great customer service. Very helpfull. Will recommend to friends :-) :-)”

Helpful Report

Posted 10 years ago

Lights.com is rated 4.8 based on 3,841 reviews