Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was processed professionally and delivery was prompt. All items arrived on time and in perfect condition. Thank you.”

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Posted 10 years ago

“Your support was fantastic. I needed the order by a certain date and your support team ensured I got it. Great service!!!”

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Posted 10 years ago

“Items arrived on time and in good shape.”

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Posted 10 years ago

“Even though you did not have my complete order in stock, you contacted me and offered an alternative....Awesome!”

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Posted 10 years ago

“Had a concern when order arrived but situaton has been resolved. All working properly.”

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Posted 10 years ago

“The battery wax candles gave the candelabra the perfect look. Exactly what I expected. I have a photo.”

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Posted 10 years ago

“Came very quickly.”

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Posted 10 years ago

“Excellent product, fast shipping!”

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Posted 10 years ago

“lights came before confirmation.”

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Posted 10 years ago

“One item did not work they promptly sent a replacement”

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Posted 10 years ago

“Candles at a great price, fast shipping, easy returns.”

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Posted 10 years ago

“Very pleased with the ordering process and when I had to contact customer service with a question, I received an answer back very promptly and problem was resolved”

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Posted 10 years ago

“Just nice to order from a company that appears to know the importance of having a site that is easy to work with and fast service. However, the round off to the additional $.01 range on shipping? I just about did not order the additional $60 I had originally wanted due to having to order another $XX item just to cover the PENNY. Really?”

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Posted 10 years ago

“Package arrived quickly and all contents were as described. I had 5 blank messages on my answering machine with the company name one day while I was at work, but no message... I still wonder why! My stuff arrived shortly after and is perfect. Thank you.”

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Posted 10 years ago

“I was very happy with the quality of the product, the speed of delivery, and the care with which the product was packaged.”

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Posted 10 years ago

“I really like the lamp”

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Posted 10 years ago

“All lights appear to be of good quality (some better than others). Everything works out of the box and is accurately advertised and described. Im very happy with this company and will purchase from them again.”

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Posted 10 years ago

“Quick shipping and great prices on solar lights.”

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Posted 10 years ago

“The products (Faux flickering candles) are excellent. The customer service & delivery were very good & arrived on time & in great condition. I would highly recommend Lights. com & these products to others. Thank you.”

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Posted 10 years ago

“Yes I would recommend you to others. My order was a large one, for me. One candle arrived broken & I sent an email. Within 1-2 days I received an email back that a replacement was on its way. Super customer service...thank you. The other items are beautiful, however, for Christmas decor so will not be putting out quite yet. I took a look at all of the box contents & I am very pleased. The miniature Christmas trees & red ribbon wrapped package battery candles are especially unique & pretty. Thank you for beautiful products & superb customer service.”

Helpful Report

Posted 10 years ago

Lights.com is rated 4.8 based on 3,841 reviews