Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 10 years ago

“The moving wick candles are really eye catching and wonderful change in battery powered candles. The colors are somewhat limiting. I would like Christmas red and green added to the selection.”

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Posted 10 years ago

“We ordered 32 candles for a large function and each one was individually packed, styrofoamed and protected to ensure perfect shipping. Even through a nasty snowstorm, which as usual paralyzed this area of the US, the boxes arrived in wonderful condition and each candle worked with no headache! These were priced VERY well for flameless candles and were just a bit different than the smooth-sided variety that can be found in any Big Box or craft store. These folks are the real deal!”

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Posted 10 years ago

“Purchased LED rope lights (8 strings) to encircle our motor coach camp area in snake country. Everything was as advertised, prompt delivery, very bright cool white, no missing lights or dark sections, looks great at night. Only reason did not give 5 stars is because they have been operating on photocell control for only a few weeks. Lets see if they last more than one year, then a fair rating would be 5+ stars.”

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Posted 10 years ago

“The candles are lovely but I would like to know why I have not recieved a reply to my letter when I told you that the large candle was cracked the entire length and one of the remote controls did not work. Im not sure I would order from you again for this reason. I could not recommend your service to anyone. Thank YOu.”

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Posted 10 years ago

“We were totally satisfied with everything concerning our order & would recommend you to others.”

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Posted 10 years ago

“Cool stuff great prices and service!”

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Posted 10 years ago

“Very good producys and service. A problem with one particular order was efficiently, courteously and promptly resolved.”

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Posted 10 years ago

“I ordered solar lights for the garden with a coupon from Living Social, but I havent opened the box that the lights came in yet because the ground has been snowed over since they arrived. However, I must say that the delivery of the lights was incredibly quick, and the lights arrived within a couple of days of my putting in the order. The company has also sent a message to request feedback and assurance that they are interested in correcting anything that may be unsatisfactory. So the star rating is for the companys speed of delivery and its attention to the customers needs and cares.”

Helpful Report

Posted 10 years ago

“The ordering procedure and customer service was great at Lights.com, however, I was not happy with the product and I doubt that I will be ordering from them again because of the product.”

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Posted 10 years ago

“The order was executed accurately, promptly and effectively.”

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Posted 10 years ago

“The site was easy to maneuver. However, of the candles I purchased, it seems like there were 2 pictures of the same candle. For some reason that I cannot remember, I could not tell if it were the same item. One set was $15 and one $17. I could not distinguish if they were the same, so I chose the higher priced as it was a gift and for the small difference I wanted the better quality.”

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Posted 10 years ago

“When I had a question about my order or a product they were very friendly, informative and able to solve any issue that I might have had. I was very impressed that they called me back personally and was very interested in what I had to say. A great company and excellent product. *. ********”

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Posted 10 years ago

“I had no problem with my return. I appreciated a notification that my return was received. I would recommend this company to others.”

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Posted 10 years ago

“We would highly recommend this company. Their service and quality have proven to be excellent! We will certainly order again in the future. The Lawlors”

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Posted 10 years ago

“I am very pleased with the 23 battery-operated window lights from your firm. They provided exactly the warm glow I wanted for Christmas and worked perfectly. The only thing I would change is that Id prefer lights that went off at 11:00 p.m. instead of 10:00.”

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Posted 10 years ago

“Was very happy with the product. The candles look so realistic...people dont know they r not real. But I did try to reach them with a question n never got a reply. Ordering was fine. Customer service cud b better.”

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Posted 10 years ago

“Lights.com provided wonderful products and excellent customer service.”

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Posted 10 years ago

“I have recommended Lights.com to others because of the quality products and the absolute best customer service I have ever dealt with !”

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Posted 10 years ago

“This company seems to always have those hard to find lights and at a great price too”

Helpful Report

Posted 10 years ago

Lights.com is rated 4.8 based on 3,841 reviews