Lights.com Reviews

Name: Lights.com
Address: 1202 Ave. J Floor 2, Brooklyn
Rating: 4.83

4.8 Rating 3,840 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,840 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

1202 Ave. J Floor 2
Brooklyn
11230

Write Your review

Tell us how Lights.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This item is just perfect for a door. The light states on just the right amount of time and also wreathes and other items can hang from the candle. Use your imagination. Love it!!!!!!!”

Helpful Report

Posted 8 years ago

“Great choices and website! I loved what I bought and that they were both on sale! Very beautiful.”

Helpful Report

Posted 8 years ago

“The tapers were perfect for the candelabra that ***s uncle made. We are not allowed to burn real candles in our apartment in a CCRC.”

Helpful Report

Posted 8 years ago

“I like that one remote control can be used for all products”

Helpful Report

Posted 8 years ago

“I am happy with this service. My items arrived quickly. One piece of a set of 8 was defective and it was promptly replaced without any problems. The customer service rep was courteous and helpful.”

Helpful Report

Posted 8 years ago

“Very satisfied with quality of product & ease of ordering. Thank you.”

Helpful Report

Posted 8 years ago

“None that I can see, the lights were great and fast delivery I thought the shipping was a little high, but overall very pleased with the purchase”

Helpful Report

Posted 8 years ago

“So glad I found the lights.com website. I just love my new LED tapers! Ill be a return customer and I have told others about lights.com as well.”

Helpful Report

Posted 9 years ago

“Wonderful quality and super quick delivery.”

Helpful Report

Posted 9 years ago

“Love the flameless candles; they are exactly as described -- look and feel like the real thing. Was pleased with the speed of delivery.”

Helpful Report

Posted 9 years ago

“Excellent service , prompt and helpful”

Helpful Report

Posted 9 years ago

“I am so pleased with the products I ordered in December 2015 and the services provided at Lights.com. I ordered 7 items: 2 sets of flameless lanterns which are extremely well made and beautiful, 3 sets of the flameless silver metallic candles and 1 set in gold, all with remotes, and 1 set of 2 red flameless tapers. All products are of the highest quality, pricing is reasonable, and the service is excellent. I will continue to order from this company and recommend it to others.”

Helpful Report

Posted 9 years ago

“Very pleased”

Helpful Report

Posted 9 years ago

“I had no problems receiving my order and everything was just how I expected it to be. Not bigger not smaller just as bright and great as they looked on the website.”

Helpful Report

Posted 9 years ago

“Great product! Complete flexibility with the remote control. Responsive service. Yes, would definitely recommend to my friends. Thanks!”

Helpful Report

Posted 9 years ago

“Fast service, wonderful product and offered 10% discount, much appreciated!!!”

Helpful Report

Posted 9 years ago

“You issued us a refund BEFORE any explanation as to which product or why we received the refund. We did not receive any email from you that a product was no longer available or discontinued. We called you on another product we did receive and in that conversation found out that another item was no longer available and that was the reason for the refund. We appreciate the prompt refund but emailing us a reason beforehand would have been more appreciated. Your customer service was helpful when we called and needed to return items. Very easy I hope for returns as well as refunds. Still waiting to make sure you received items returned via UPS as we followed your instructions but to date, have not received another refund or note that you received items.”

Helpful Report

Posted 9 years ago

“All went well and I have no suggestions for improving this service.”

Helpful Report

Posted 9 years ago

“I love he light we got and the bulbs are super nice looking too. The price was good too. Overall great experience. The only downside was that one of the bulbs showed up not working. I emailed customer service and hopefully they will send another one.”

Helpful Report

Posted 9 years ago

“The products arrived on time, in good shape.”

Helpful Report

Posted 9 years ago

Lights.com is rated 4.8 based on 3,840 reviews