Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,366 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Fast delivery, love the site and that measurements are available for sizing on each item”

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Posted 1 year ago

“Easy website usage. Received my items promptly. Great quality clothing and reasonable prices. Will definitely be buying more in the future. Happy customer.”

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Posted 1 year ago

“Beautiful top and dress.”

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Posted 1 year ago

“An absolute pleasure to deal with these girls”

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Posted 1 year ago

“Received a faulty dress and contact with this company is ridiculous so still haven’t sorted refund”

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Posted 1 year ago

Hi Ambre, We apologise for the negative experience you have had with us! We have sent you an email regarding this issue, we apologise, there was some confusion with the outcome you were after regarding your faulty item. We have now sent you a refund for the faulty item you recieved. Once again we sincerely apologise about this! Lilac and Mila xx

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Love your dresses, especially Jasse, I have so many of them! Love the pattens, shapes and super comfy. Customer service and quick delivery is always consistent.”

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Posted 1 year ago

“Great sizing information. Quick delivery 😊”

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Posted 1 year ago

“Beautiful clothing.”

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Posted 1 year ago

“Great service and quality products.”

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Posted 1 year ago

“Love the dress, love the colour, love the service. What more is there to say. Love Lilac and Mila.”

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Posted 1 year ago

“Great quality! Fits plus size well, I’m really happy with it for this summer. The delivery to Canada went smoothly and quickly.”

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Posted 1 year ago

“Great products; competitive prices; fast post. Couldn't be better! Buy with confidence.”

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Posted 1 year ago

“Love Lilac & Mila. Easy to navigate. Delivery on time. My favourite dresses are from Jasse and they have a large range.”

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Posted 1 year ago

“Received my gorgeous L&M parcel delivery was on perfect timing and arrived so fast! The quality of the outfits was perfect everything was wrapped beautifully and in top condition and since wearing the dresses out I’ve been complimented on the gorgeous prints I chose. The customer service was 10/10 when I was choosing the perfect size for my curvy figure. I will be recommending Lilac & Mila to everyone I know. Thank you!”

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Posted 1 year ago

“I have been waiting an extended delay time for my delivery that still has not arrived :(”

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Posted 1 year ago

“This top was perfect. Colour was perfect, fit was perfect and turn around time from order to delivery was amazing. Highly recommend it.”

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Posted 1 year ago

“Super fast service. I ordered 2 stunning dresses to go on holidays and they arrived to the uk bang on time! Fabulous dresses and the quality is impeccable! Thank you x”

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Posted 1 year ago

“The order has not yet arrived???”

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Posted 1 year ago

“Biggest mistake ever having made a purchase at this store. I wasn't happy with the quality of the items or the fit and was refused a refund. A gift certificate was offered as consolation. Not happy! Be careful purchasing from this store.”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,366 reviews