Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,356 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Shipped in timely manner and good communication through out. Product arrived in great condition and looks like photos on site.”

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Posted 1 year ago

“Everything from the online order to delivery was quick and easy.”

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Posted 1 year ago

“Luv Luv Luv ❤ Your clothes”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Prompt delivery Availability of stock Good quality”

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Posted 1 year ago

“So easy to order. Arrived super fast. Very happy with my top. Thank you.”

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Posted 1 year ago

“The dress is lovely and service was great & loved the communication too”

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Posted 1 year ago

“You're sending me broke 😅.. Love your stuff, super fast shipping.. Great communication.. Always very happy 😁”

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Posted 1 year ago

“Fast delivery, love the site and that measurements are available for sizing on each item”

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Posted 1 year ago

“Easy website usage. Received my items promptly. Great quality clothing and reasonable prices. Will definitely be buying more in the future. Happy customer.”

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Posted 1 year ago

“Beautiful top and dress.”

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Posted 1 year ago

“An absolute pleasure to deal with these girls”

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Posted 1 year ago

“Received a faulty dress and contact with this company is ridiculous so still haven’t sorted refund”

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Posted 1 year ago

Hi Ambre, We apologise for the negative experience you have had with us! We have sent you an email regarding this issue, we apologise, there was some confusion with the outcome you were after regarding your faulty item. We have now sent you a refund for the faulty item you recieved. Once again we sincerely apologise about this! Lilac and Mila xx

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Love your dresses, especially Jasse, I have so many of them! Love the pattens, shapes and super comfy. Customer service and quick delivery is always consistent.”

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Posted 1 year ago

“Great sizing information. Quick delivery 😊”

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Posted 1 year ago

“Beautiful clothing.”

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Posted 1 year ago

“Great service and quality products.”

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Posted 1 year ago

“Love the dress, love the colour, love the service. What more is there to say. Love Lilac and Mila.”

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Posted 1 year ago

“Great quality! Fits plus size well, I’m really happy with it for this summer. The delivery to Canada went smoothly and quickly.”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,356 reviews