Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,369 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just purchased the blackbird Brianna dress- absolutely love your extensive size range and knowing I can buy a cut of dress over and over in beautiful fabrics! Keep them coming LIlac and MIla”

Helpful Report

Posted 2 years ago

Hi Mel! Thank you so much for finding the time to leave such lovely feedback! We are so glad to hear that you are happy with your recent purchase xx Love, the lilac and mila girls xx

Posted 2 years ago

“Hello from Ontario, Canada! I just received the dress I ordered and I LOVE it! Thank you😊, Monique Mulder-Wallace”

Helpful Report

Posted 2 years ago

Hi Monique! Aw you are too sweet! Thank you so much for finding the time to leave such a lovely review! We appreciate it so much xx Love the Lilac and Mila girls xx

Posted 2 years ago

“The service was superb for my midi dress order. Very swift and informative as far as where my package was. It got here MUCH quicker than I expected!! The dress is lovely, HOWEVER, doesn’t fit, even though I went up a size from normal. Too tight on top. Was very disappointed because it is beautiful.”

Helpful Report

Posted 2 years ago

Hi Joan! Thank you so much for finding the time to leave some feedback! We always take this on board! We are so glad you are happy with your delivery and service! As for the top, we are incredibly sorry you are not completely satisfied... We do urge our customers to look at the product description as all garments vary in size and fit depending on style! Alternatively, our customer service team is always happy to help and take specific measurements if requested! We hope this helps xx Love Lilac and Mila xx

Posted 2 years ago

“As a repeat customer I am extremely happy with each one of my Lilac & Mila purchase. The quality is excellent, prices are very affordable and delivery is so quick!! The range of styles and patterns is beautiful and they are one of Very few online stores which actually go beyond a size 14-16. I can't fault them and will definitely continue to shop here & recommend them to friends & family.”

Helpful Report

Posted 2 years ago

Hi Nicky! Aw you are too sweet! Thank you so much for finding the time to leave such a lovely review! We appreciate it so much xx This has made our day in Lilac and Mila HQ!!! Can't wait to see what you pick next! Love the Lilac and Mila girls xx

Posted 2 years ago

“Beautifully clothes at a very reasonable price. Very size inclusive. I am not one to want to show my new bumps and rolls but these clothes make me feel feminine and comfortable. Really happy with my purchase and the speedy postage. I will be a return customer.”

Helpful Report

Posted 2 years ago

Hi Jo! Aw you are too sweet! Thank you so much for finding the time to leave such a lovely review! We are so glad you feel confident and comfortable in your new pieces, this means the world to us to hear! Can't wait to see what you pick next! Love the Lilac and Mila girls xx

Posted 2 years ago

“Beautiful dress, love the print and true to size.”

Helpful Report

Posted 2 years ago

Hi Amanda! Aw you are too sweet! Thank you so much for finding the time to leave such a lovely review! We appreciate it so much xx Love the Lilac and Mila girls xx

Posted 2 years ago

“Great and fast service! My new piece is gorgeous!”

Helpful Report

Posted 2 years ago

Hi Vanja! Thanks so much for leaving such a lovely review! We are so glad you love your new garment and the service you received xx Love the Lilac and Mila girls xx

Posted 2 years ago

“I'm in WA so I was really surprised at how quickly it arrived. Must have been put in the mail ASAP and possibly a quicker postage option.”

Helpful Report

Posted 2 years ago

Hi Meegan! Thank you so much for finding the time to leave such a great review! We are so glad you are satisfied with the service you have received! Love Lilac and Mila xx

Posted 2 years ago

“Great quality, lightweight fabric. I’m usually a size medium or large in shirts and size 29 jeans (us or Canadian sizes) and the size small fits me perfectly. The only thing that I would change if I could is if the elastic around the arm cuffs was a bit bigger because it is tight on my arm. Also it was really quick shipping (8 business days) to Canada and I’d definitely order again.”

Helpful Report

Posted 2 years ago

Hi Brittany! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 2 years ago

“Love my dress. Received super quick in time for my daughter’s baby shower on the weekend.”

Helpful Report

Posted 2 years ago

Hi Therese! We are so glad you love your new dress! Thank you so much for finding the time to leave a lovely review, I hope the baby shower was beautiful! Love Lilac and Mila xx

Posted 2 years ago

“Love, love, love!!! My expectations were exceeded with the product and shipping time to Canada! I’ll be ordering again and sharing this wicked find with friends. Thank you!! xo”

Helpful Report

Posted 2 years ago

Hi Tayrn! Aw you are too sweet! Thank you so much for finding the time to leave such a lovely review! We appreciate it so much xx Love the Lilac and Mila girls xx

Posted 2 years ago

“I absolutely love Jasse....and the girls are wonderful and so helpful I cannot fault them Debbie❤”

Helpful Report

Posted 2 years ago

Hi Mario! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the Lilac and Mila girls xx

Posted 2 years ago

“Great customer service, posted quickly. Received my Sweet Love Eve midi dress today and I LOVE IT. I sized up one to accommodate being broad across shoulders and it's perfect. Fabric is comfortable and the print is lovely.”

Helpful Report

Posted 2 years ago

Hi Jennifer! Aw yay! We LOVE the sweet love eve midi here at HQ too! We are so glad you are comfortable in this piece, I bet it looks amazing! Love Lilac and Mila xx

Posted 2 years ago

“Quick delivery and the service was amazing :)”

Helpful Report

Posted 2 years ago

Hi Hayley! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you are satisfied with the service you have received - it means the world to us! Love, the Lilac and Mila girls xx

Posted 2 years ago

“Apart from purchasing a beautiful dress for real women the customer service was outstanding. My new favourite store.”

Helpful Report

Posted 2 years ago

Hi Kathy! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience and the dress! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 2 years ago

“I love the fabric and colours of my dresses from Lilac & Mila. They fir well and are true to size. They are easy to care for and I receive many comments when I wear them. I am a size 18-20 and I love that Lilac & Mila have sizes for me too”

Helpful Report

Posted 2 years ago

Hi Pamela! Thank you so much for taking the time to leave such a lovely review! We are so glad you feel confident and comfortable in your new piece, this means the world to us to hear! Love the Lilac and Mila girls xx

Posted 2 years ago

“Great service. Fast and efficient delivery.”

Helpful Report

Posted 2 years ago

Hi Suzanne! Thank you so much for leaving such a lovely review! We are so glad you are satisfied with the service you received xx Love Lilac and Mila xx

Posted 2 years ago

“Shipping was very fast - ordered the items on a Sunday and received them the following Wednesday. Gorgeous dresses, can't wait to wear them in warmer weather.”

Helpful Report

Posted 2 years ago

Hi Katalin! We are so glad to hear that you are happy with your recent purchase and the service you received!. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 2 years ago

“Very quick delivery. Extremely happy with my purchase.”

Helpful Report

Posted 2 years ago

Hi Kym! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 2 years ago

“I keep shopping with you girls at Lilac & Mila because everything arrives quickly, the Loyalty Points are a bonus and you always have the latest Jaase. The regular Sales are fantastic too!”

Helpful Report

Posted 2 years ago

Hi Michelle! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the Lilac and Mila girls xx

Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,369 reviews