Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,356 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Preordered a dress that would transition from Spring to Summer with ease and was definately not disappointed. The colours are lovely and the fabric so light and soft. Guaranteed to be a wardrobe staple for many occasions 😊”

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Posted 2 months ago

“You have sent the review and I haven't received my piece of clothing”

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Posted 2 months ago

“My dress is as beautiful as I hoped it would be...can't wait to wear it..”

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Posted 2 months ago

“I will not ever buy through Lilac & Mila due to the many weeks - months delivery time. Very poor effort.”

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Posted 2 months ago

“Great customer service , quality dress at an affordable”

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Posted 2 months ago

“Beautiful dress. Very well made and worth waiting for x”

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Posted 2 months ago

“I had to remind you of my purchase, there was no crrespondance about when the dress would land backinto stock”

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Posted 2 months ago

“Beautiful style cut excellent”

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Posted 2 months ago

“Beautiful product, easy to order and no dramas whatsoever.”

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Posted 3 months ago

“Absolutely love the dress! Shipping was super quick. Will definitely be buying more from this shop!”

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Posted 3 months ago

“Love my beautiful top fast shipping too thank you so much you have beautiful clothing”

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Posted 3 months ago

“Reading terms and conditions wrong l thought if purchase wasnt right l could be refunded otherwise l never would have made a purchase.now l have 2 dresses that didnt work for me in either size that can only be credited back. d”

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Posted 3 months ago

“Not quite like picture in shape but nice fabric. Large for size too.”

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Posted 3 months ago

“Great, fast service to have the item delivered I am waiting for contact now though as I had to return it.”

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Posted 3 months ago

“Absolutely lovely clothing”

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Posted 4 months ago

“I am still waiting for a credit on the dress I sent back. The dress was my normal size but was 3 times too large so the fact that I had to pay $10:95 to return a dress that was too large and then to wait for a credit note is a total pain to tell you the truth.”

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Posted 4 months ago

“My first experience buying from Lilac & Mila has been great. Way too many beautiful choices but I finally bought a gorgeous dress and I’m thrilled with it. Great service and communication. Looking forward to my next retail therapy! 😀”

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Posted 4 months ago

“Quality and sizing was not the best”

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Posted 4 months ago

“Quick postage, gorgeous dresses🌸”

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Posted 4 months ago

“Excellent quality clothing I love my new dress ,great customer service and very quick to receive your orders”

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Posted 4 months ago

Lilac & Mila is rated 4.7 based on 2,356 reviews