Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,366 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“No communication,, made a return back on items ,, still don’t have a confirmation or email on when they will be sending them back”

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Posted 3 months ago

“I love the Lilac & Mila boho clothes!”

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Posted 3 months ago

“My order was processed and received promptly and love my beautiful dress thankyou everyone”

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Posted 3 months ago

“Absolutely love my dress, the quality is excellent, easy to wear and feels beautiful.”

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Posted 3 months ago

“If I could do less than 1 star... I would. Fully a once burned never try again experience. Best wishes.. if you continue to trade this way... you won't be trading much longer.”

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Posted 3 months ago

“Very happy with my purchases from Lilac & Mila”

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Posted 3 months ago

“I loved my new dress! Soft fabric. Fits great! Easy fast service. 10 outta 10! Xx”

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Posted 3 months ago

“Beautiful Quality took sometime for the garment to arrive”

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Posted 3 months ago

“Terrible - my order was placed in July and it’s now mid September and I haven’t received them and now I get a review of my goods that I don’t even have which was supposed to have been dispatched on the 3rd September but are still still sitting in you warehouse not yet collect by the carrier. Will never buy from here again!”

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Posted 3 months ago

“Love the dress, Loved the service especially after I realised my address was incorrect… it was all sorted”

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Posted 3 months ago

“My dress is beautiful and lovely colour.postage is very poor I had to wait over a month”

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Posted 3 months ago

“I really love my top but it took over two months to arrive as it was a pre order, not sure of ill do that again, postage slow Not sure ill do that again”

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Posted 3 months ago

“Preordered a dress that would transition from Spring to Summer with ease and was definately not disappointed. The colours are lovely and the fabric so light and soft. Guaranteed to be a wardrobe staple for many occasions 😊”

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Posted 3 months ago

“You have sent the review and I haven't received my piece of clothing”

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Posted 3 months ago

“My dress is as beautiful as I hoped it would be...can't wait to wear it..”

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Posted 3 months ago

“I will not ever buy through Lilac & Mila due to the many weeks - months delivery time. Very poor effort.”

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Posted 3 months ago

“Great customer service , quality dress at an affordable”

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Posted 3 months ago

“Beautiful dress. Very well made and worth waiting for x”

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Posted 3 months ago

“I had to remind you of my purchase, there was no crrespondance about when the dress would land backinto stock”

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Posted 3 months ago

“Beautiful style cut excellent”

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Posted 3 months ago

Lilac & Mila is rated 4.7 based on 2,366 reviews