Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,372 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A website that would bankrupt me with all their wonderful options. Easy to navigate. Quick delivery fulfilment. Beautiful quality garment. Great experience overall. Thank you!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“very happy with my 2 purchases and with the speed in which I received them keep up the good work”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“The response to my emails are just unbelievable and always so quick and the postage from nsw to Qld only took 2 days Every one has been so lovely and I will be coming back and highly recommended this store to everyone Love Julie”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and service. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“..........”

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Posted 4 years ago

Can you please let us know what you would like us to do to make this experience better for you from here? We are more than happy to help in any way we can now that we know of the issue. We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! X

Posted 3 years ago

“It came super fast and is absolutely stunning!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Love the quick delivery, even in Covid! The dresses are gorgeous and emails are answered quickly.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Always love everything I order from here, and always get loads of compliments!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Really happy with my top and the service was excellent”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful clothing easy return”

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Posted 4 years ago

Hi Lovely, Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Love your range and sizes, cannot wait to buy more”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Prompt delivery”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Hi there I still haven’t received my order I have been in touch with your customer service and they now have StarTrack investigating the problem Hope something is resolved very soon”

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Posted 4 years ago

Hi Lovely, Thanks for your feedback, from what I can see our customer service girls contacted Star Track the minute you notified them your order was showing delivered but hadn't been left at your home. Star track then located and delivered the parcel to you which is awesome! We apologise for the delay but unfortunately, this was totally out of our hands and our girls in customer service girls were on the case immediately to help out - is there anything we could do to further this to a 5 star rating in service and experience for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 4 years ago

“Wonderful, fast delivery”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Super fast delivery - great prices on good quality items. Sizes run slightly large, but styles are mostly free form so easy to work out which fit you like.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Great customer service, quality products, love the designs and fits and especially love the detailed description on lengths and sizes on some of the products. Have bought from lilac and Mila many times ☺️”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“This dress is light soft fabric and the sizing is generous, I have bought the size 20 before and they are always a little tight in the bust . This style is very generous no pulling across the bust so no need to wear a crop top underneath. I am very happy with this purchase”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Lilac & Mila always a joy. Your clothes are lovely.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Love the Synergy print Rue top. Beautiful colours. Super fast delivery.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“I emailed 3 days ago to attempt a return for discounting fabric and haven’t heard back”

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Posted 4 years ago

Hi Lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase. I can see our customer service girls have been in contact with you and provided you with a free return label so you're able to return your item free of charge to us for further investigation lovely. Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! Xxx

Posted 4 years ago

“Beautiful quality clothing. Shopping at Lilac & Mila is a smooth effortless experience. Love it!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

Lilac & Mila is rated 4.7 based on 2,372 reviews