Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,368 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,368 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Awesome quality and quick delivery”

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Posted 2 years ago

“Just had my first purchase with Lilac & Mila, must say from ordering through to delivery everything went professionally. My purchase was exactly as advertised, quality, colour & fit amazing. I will definitely be a returning customer :-).”

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Posted 2 years ago

“Great experience shopping with Lilac and Mila. * fast shipping * gorgeous products - true to pictures * easy, no fuss exchange 5 stars *****”

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Posted 2 years ago

“The quality of the maxi is really good and the style and colours are beautiful.It is very flattering and I can’t wait to wear it when the summer arrives.Can dress this dress up or down and has a real boho carefree vibe.Very happy with this dress and the sizing is perfect.”

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Posted 2 years ago

“Excellent price, clothing is great quality and delivery was very prompt.”

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Posted 2 years ago

“Lovely Boho clothes. Fashionable, cool and comfortable to wear. They fit loosely as intended. Speedy delivery and great prices!”

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Posted 2 years ago

“Loved my new dresses and tops! Everyone said how gorgeous they were when I wore them! They are very generously sized and so comfortable. They have pockets which are awesome! Love my choice!”

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Posted 2 years ago

“Love my tops. You guys have the quickest turn around on ordering I have ever seen.”

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Posted 2 years ago

“Great customer service. The styles are simple elegance for all occasions. The colours & prints are gorgeous.”

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Posted 2 years ago

“I am a new Lilac and Mila customer, recently purchasing an Adela mini. I am really happy with the communication I received about my order, and the timeliness of delivery. The dress is just beautiful! I ordered another this week!”

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Posted 2 years ago

“Quick delivery and quality of dress good”

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Posted 2 years ago

“great service and loved my dress”

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Posted 2 years ago

“Both dresses are a beautiful style & colour. Trendy for my age (nearing 60). Received within 3-4 days of ordering so fast delivery.”

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Posted 2 years ago

“Purchased some items which unfortunately did not suit my body shape. Recently had a baby and trying to adjust to my new shape. I will admit I didn’t not read the returns policy before purchasing to which I then realised there was a no refunds and only store credit policy. I attempted to find alternative items however as the items are all similar styles and fabrics I knew I would not be happy with any other items. I appealed to their ‘Customer Support’ to politely ask if they could make an exception and provide a refund, however I received an automated email advising that they would only allow store credit. Now I am unable to afford to try to purchase new clothes elsewhere and will have to try to cope with the clothes I have now. Order No. #44942”

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Posted 2 years ago

“Super fast delivery! Absolutely love my dresses and the sizing was perfect.”

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Posted 2 years ago

“Beautiful print & material True to sizing. Love it!!!”

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Posted 2 years ago

“Gorgeous material, gorgeous dress, feel like a princess wearing it…thank you”

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Posted 2 years ago

“Customer service is extraordinary and the clothes are stunning. Quickly become my favourite shop!”

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Posted 2 years ago

“Very happy with my purchase thank you so much”

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Posted 2 years ago

“The customer service at Lilac & Mila is just fantastic. Excellent packaging & fast shipping. The website is very easy to use & the range of beautiful items available is huge! The loyalty points program is wonderful & I have already redeemed a reward.Prices are reasonable & their regular sales are just a bonus! 🙂🌸💜”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,368 reviews