Name: Lilac & Mila
Rating: 4.70

“Fast shipping, item gorgeous xx”

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“I have bought a number of products now from this sight and find the sizing spot on and the quality great!!”

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Posted 3 years ago

Hi Lovely Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and expereince for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 3 years ago

“The dresses are perfect, the experience to shop online in Lilac and Mila was very easy and from Australia to Portugal, 8 days of shipment.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Delightfull staff and very helpful. Never dsappointed with dresses. I order from NZ. Sent by Dhl in the afternoon and delivered by 9am the next morning Amazing”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Great tops, quick and easy to purchase.”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“I’m very happy with my purchases!”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Missing top then new top sent by freight and freight company didn’t attempt delivery and item was kept at depot for days until I tracked it and it stated delivered then I had to make phone calls to chase it up then had to go out of my way to go pick it up .”

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Posted 3 years ago

Hi Lovely, I can see that our customer service girls have been in contact with you regarding the missing top, we do want to further apologise as we do our best to ensure this doesn't happen! We appreciate that the situation with the delivery company has been frustrating. We are always willing to help wherever we can with shipping and delivery, however in this case it seems to have been an issue with the freight company and something that is out of our control. We pride ourselves on our efficient deliveries, and hope we can turn your Lilac and Mila experience around! Love, the Lilac and Mila girls xx

Posted 3 years ago

“Super cute. A little see-through but perfect for the beach or with a slip underneath.”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! If you ever need any further assistance with the sheer-ness of garments please don't hesitate to reach out to us at helll@lilacandmila.com :) Love, the lilac and mila girls xx

Posted 3 years ago

“Friendly, helpful responses to my queries; together with prompt delivery. Winner!”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Super fast despatch n very responsive if you have any queries. Highly recommended”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“The dress I ordered was a different colour on social media to the one I received. So disappointed. Your stock standard email reply was offensive. I would never purchase again with you.”

Helpful Report

Posted 3 years ago

Hi Lovely! As we said in our email, we are incredibly sorry to hear you are not 100% happy with your purchase. We have sold a lot of this particular dress and have not had any complaints about the colour. We do assure you that the items photographed come from the same stock that we send to our customers and we always try to accurately describe the items. We also do not sell any items that we do not deem to be of acceptable quality to be worn and are constantly monitoring the quality of the items we are sending. As per our Terms and Conditions, there are a number of factors that can affect the appearance of a colour - different lighting, monitors, screens etc, and we do our best to ensure our garments are shown as accurately as possible. We encourage our customers to reach out to us if they are ever unsure of anything and we pride ourselves on being very accommodating and helpful! We can see that we have organised a return for you via email, and hope we can turn your Lilac and Mila experience around xx

Posted 3 years ago

“Super happy with my order of 2 tops. Beautiful print, great quality, true to size and very quick delivery. Looking forward to my next purchase.”

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Posted 3 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Very happy with my dress. Great quality!”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Great products and prices, excellent customer service and super speedy delivery! ❤️❤️❤️”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! You have made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful dress, fast delivery. Very happy.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Love my purchase. Very speedy delivery!!!”

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Posted 3 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and Mila girls xx

Posted 3 years ago

“I love my new bikinis :)”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Love my new dress, just so comfy and o can wear it literally anywhere!!”

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Posted 3 years ago

Hi Lovely Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and expereince for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 3 years ago

“Fantastic products and great service.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Fast efficient delivery”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila Reviews