Name: Lilac & Mila
Rating: 4.71

“Love my new Chloe top, even though it is very oversized. Would probably have exchanged but it was sold out. Lesson learned for next time, but still a gorgeous top that I will wear often. Had to wait a little as the top was pre-order, but great communication.”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila piece - The Chloe top is certainly oversized and as mentioned in the product description, we do recommend downsizing! xx We appreciate your patience when it comes to our occasional Pre-Order items, we think they are definitely worth the wait! Can't wait to see what you choose next xx Love, the lilac and mila girls xx

Posted 3 years ago

“Lilac & Mila dresses are just gorgeous. They are well made and designed. Shopping online is something of a challenge at times, especially with sizing. The girls at Lilac & Mila have made returning dresses for exchange very easy. I would definitely recommend their products and their customer service. They are very quick to answer any queries.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Always love the great range & super speedy delivery.”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Lovely dress - the print and colour is lovely. Slightly above the knee on me and a nice fit!”

Helpful Report

Posted 3 years ago

Hi Lovely Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and experience for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 3 years ago

“Product is great. Delivery time pretty quick. But as I got no order confirmation and cannot get the customer account activation emails to come through I won't be buying again as I have no way of tracking orders.”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase! We're incredibly sorry to hear you haven't been able to access your emails from us, could you please reach out to us over on hello@lilacandmila.com so we can take a further look into this for you? Can't wait to hear from you soon! Love, the lilac and mila girls xx

Posted 3 years ago

“I am so happy with my order - gorgeous clothes at reasonable prices and fast postage. Thanks!!”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“The best shop I’m happy with my my order”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful style and lovely original material. Sure I would not find the same material anywhere else.”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Gorgeous clothes, exactly like the photos and descriptions, with super fast delivery. Perfect!”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“A close up of the print would be ideal and also brand specific sizing as they differ so much :)”

Helpful Report

Posted 3 years ago

Hi lovely! Thanks so much for your feedback ~ we appreciate you taking the time to let us know what we can improve on! We have recently been including close-up photos of prints in our New Arrivals online and this is something we will continue to do as we know how much it can help when choosing an item! We also include exact garments' measurements in the product descriptions of all of our items to assist with sizing, we know how tricky online shopping can be! We also do try-on videos over on our Instagram of our New Arrivals each week where we talk through fit and sizing. We hope this helps! Please don't hesitate to reach out to us hello@lilacandmila.com to let us know what else we can do to make this experience better for you. Love, The Lilac and Mila Girls xx

Posted 3 years ago

“I love the dresses because they are so good with sizing.”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Brilliant customer service. Clothes are beautiful. Will definitely be ordering more”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

“Awrsome to deal with ❤️❤️❤️”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Absolutely fabulous service and super fast delivery! I’ll definitely be back 😊”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Absolutely love the selection of styles. Super quick delivery and fantastic service always.”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful dresses arrived safely all the way to the uk so happy will definitely be purchasing again 🌸🌸”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Fast delivery!!! Quality garments! X”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“The dress I purchased is so beautiful I can’t wait to wear!! 🥰🥰”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Wonderful service, my parcel was on it's way super fast :) Great product range and helpful with sizing too”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

“I love that they have great sizing, were so helpful with all my questions! And the product is actually great quality! Will def bug again!”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila Reviews