Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,356 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Love the colour and style . Going on the size guide ( bust size ) it only just fits . Next size up would be too big . The button holes (elastic) pull , so I have had a dressmaker stitch the front of dress to address the problem .”

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Posted 1 year ago

“I contacted Lilac and Mila and sent my measurements to ask what size I should buy a dress in. I received the dress and it was 2 sizes too small. I emailed them and they emailed back saying to return it, which I did. The dress was received by them 2 weeks ago (confirmed by Australia Post) and I’ve heard nothing and not had my money refunded. I’ve found them to be reasonably good at responding until now, it would be good to have a conversation but there’s no phone number provided.”

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Posted 1 year ago

“Good service and quality dresses although one did not suit”

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Posted 1 year ago

“So happy with my order will definitely order from here again thankyou so much”

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Posted 1 year ago

“My dress arrived sooo quickly… and it is just so pretty The fabric is great and doesn’t crush too much All in all I am so happy with this purchase and size and length perfect”

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Posted 1 year ago

“Pretty, great cut & length, lovely sleeves and flowy soft fabric!”

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Posted 1 year ago

“Recieved a discount as my first order with Lilac & Mila...yay”

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Posted 1 year ago

“Messaged and asked for a return authorisation days ago. Still no response. Poor customer service.”

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Posted 1 year ago

“Excellent customer service and easy returns / exchange”

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Posted 1 year ago

“Absolutely loved my dress received lots of compliments whenever I where it”

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Posted 1 year ago

“Beautiful and beautiful thank you !”

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Posted 1 year ago

“amazing service. The items bought were beautiful and extremely well packed. will be shopping there again.”

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Posted 1 year ago

“I ordered a top which was way too big sent it back requesting a smaller size, about 3 wks ago, haven’t heard a thing!!”

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Posted 1 year ago

“I'm very happy with the quality of the dress I purchased. It's perfect. I will certainly purchase from this business again.”

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Posted 1 year ago

“Beautiful clothing. Very happy with purchase.”

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Posted 1 year ago

“Great service but sadly the dress was too big!”

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Posted 1 year ago

“Beautiful quailty detail and a generous fit. One of the few places you can find fashionable summer clothes with long sleeves.”

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Posted 1 year ago

“A pleasure to purchase from. Beautiful garments and quick delivery.”

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Posted 1 year ago

“Absolutely love the garments that Lilac & Mila sell. Unfortunately my recent purchase was not suitable. The photo shows that the model wears the dress on the shoulders but I found that the way it sits best is off the shoulders. Unfortunately unsuitable for me.”

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Posted 1 year ago

“This dress is a perfect length, not too short. It’s such a flattering style & I’d love this in different fabrics. For a mature woman in her 60s I felt lovely in it. Thank you!”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,356 reviews