Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,430 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“Beautiful clothing, fantastic quality and great customer service. Delivery was very fast which is also wonderful”

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Posted 1 year ago

“Beautiful pieces & excellent service & fast delivery”

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Posted 1 year ago

“Absolutely love my clothes”

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Posted 1 year ago

“i bought 4 dresses. One was absolutly huge. One was a different colour than i expected. Still deciding how many i will send back for a credit. The other 2 are beautiful, but they are the print, i guess i will end up keeping these last 2 and send the others back.”

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Posted 1 year ago

“Very happy with my purchase! Easy online ordering & quick postage! Will definitely order again!”

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Posted 1 year ago

“Beautiful dress great service”

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Posted 1 year ago

“love ,love it”

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Posted 1 year ago

“Love my new top and dress I purchased love the fabric and the colours”

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Posted 1 year ago

“Loved my dress I purchased from you, great job”

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Posted 1 year ago

“Very happy with the customer service and quick delivery. The dresses are beautiful”

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Posted 1 year ago

“Very Happy with quality and service.”

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Posted 1 year ago

“have not recieved parcel yet”

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Posted 1 year ago

“Dress was correct fit. Postal service timeframe was reasonable. Will buy from there again.”

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Posted 1 year ago

“Wonderful service order Friday delivered Monday. Ordered a beautiful dress - Eden print Tessa Maxi, Love it. Thankyou made my day when I tried in on, just gorgeous. 🙂🙂”

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Posted 1 year ago

“Excellent service and very prompt delivery of beautiful clothes”

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Posted 1 year ago

“My dress arrived and was better than I expected. It is true to size and I love it!”

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Posted 1 year ago

“Don't order from them! When you shop it says "Free and easy returns" but it turns out you cannot get a refund. Can only get a voucher. I find the website extremely misleading and this practice deceitful. I ordered 4 dresses to try them on and choose 2 out of the 4. I ended up spending double the amount I intended to because of that. I contacted them by email a couple of times, both emails being left unanswered. Very poor customer service. Will never order again.”

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Posted 1 year ago

“Really disappointed to go online and see my dress/kaftan at 50% off. Super sad 😪”

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Posted 1 year ago

“Product is lovely but miles too big . Struggled to contact someone to return for exchange or refund”

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Posted 1 year ago

“The top I ordered was lovely, lovely print. The large size is huge, but I have just tucked it up and it looks nice.”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,430 reviews