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Lilac & Mila Reviews

4.7 Rating 2,366 Reviews
92 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,366 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Lilac & Mila Reviews
15
Anonymous
Anonymous  // 01/01/2019
Absolutely love my clothes
Helpful Report
Posted 9 months ago
i bought 4 dresses. One was absolutly huge. One was a different colour than i expected. Still deciding how many i will send back for a credit. The other 2 are beautiful, but they are the print, i guess i will end up keeping these last 2 and send the others back.
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Posted 9 months ago
Very happy with my purchase! Easy online ordering & quick postage! Will definitely order again!
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Posted 9 months ago
Beautiful dress great service
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Posted 9 months ago
love ,love it
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Posted 9 months ago
Love my new top and dress I purchased love the fabric and the colours
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Posted 9 months ago
Loved my dress I purchased from you, great job
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Posted 10 months ago
Very happy with the customer service and quick delivery. The dresses are beautiful
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Posted 10 months ago
Very Happy with quality and service.
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Posted 10 months ago
have not recieved parcel yet
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Posted 10 months ago
Dress was correct fit. Postal service timeframe was reasonable. Will buy from there again.
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Posted 10 months ago
Wonderful service order Friday delivered Monday. Ordered a beautiful dress - Eden print Tessa Maxi, Love it. Thankyou made my day when I tried in on, just gorgeous. 🙂🙂
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Posted 10 months ago
Excellent service and very prompt delivery of beautiful clothes
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Posted 10 months ago
My dress arrived and was better than I expected. It is true to size and I love it!
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Posted 10 months ago
Don't order from them! When you shop it says "Free and easy returns" but it turns out you cannot get a refund. Can only get a voucher. I find the website extremely misleading and this practice deceitful. I ordered 4 dresses to try them on and choose 2 out of the 4. I ended up spending double the amount I intended to because of that. I contacted them by email a couple of times, both emails being left unanswered. Very poor customer service. Will never order again.
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Posted 10 months ago
Really disappointed to go online and see my dress/kaftan at 50% off. Super sad 😪
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Posted 10 months ago
Product is lovely but miles too big . Struggled to contact someone to return for exchange or refund
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Posted 10 months ago
The top I ordered was lovely, lovely print. The large size is huge, but I have just tucked it up and it looks nice.
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Posted 10 months ago
I cant complain about Lilac and Mila, but the garment is not the colour shown in the photographs. I was hoping for dusky pink, but the actual dress is brown. Disappointing
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Posted 10 months ago
Fast delivery, notification of delivery regularly updated Beautiful clothing
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Posted 10 months ago
Lilac & Mila is rated 4.7 based on 2,366 reviews