Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,380 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Always amazing pieces at affordable prices and the most amazing customer service you will ever get! My favourite Jaase stockist! 🤩 🌟🌟🌟🌟🌟”

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Posted 4 years ago

“Never been so happy with an online clothing purchase as I am with my dress. Perfect fit. Perfect colours. Great price.”

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Posted 4 years ago

“Great item fast post love it”

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Posted 4 years ago

“I really love Lilac and Mila. I’m obsessed with bohemian and their range is beautiful. I recently ordered a size too small and they were super helpful and kind when exchanging. Their customer service is a real highlight. It’s a really personal exchange. ”

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Posted 4 years ago

“Theservicewasexcellent”

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Posted 4 years ago

“Excellent service! Enquiries are dealt with really quickly and in a lovely manner. And always fast delivery. Love!”

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Posted 4 years ago

“Super quick delivery.”

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Posted 4 years ago

“My order was received promptly. Efficient and reliable service. All good!”

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Posted 4 years ago

“Love my new Jaase dress from Lilac and Mila. Fabulous product quality and speedy delivery . Will definitely be shopping with you again. Thankyou.”

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Posted 4 years ago

“Loved my first purchase, fabric and fit amazing”

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Posted 4 years ago

“So pleased with all my purchases from Saffron road. I’m a new customer and was introduced to this brand by LMTBYB group. I absolutely love the styles, material and designs. I live in a very hot climate and the materials are perfect for here. Customer service is awesome too.”

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Posted 4 years ago

“Fantastic service and prompt response to my email regarding my purchase. Top ordered was lovely quality.”

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Posted 4 years ago

“Lovely clothes, great quality & the staff are super helpful!”

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Posted 4 years ago

“Sensational customer service, very quick responses and super fast delivery! Clothes are just beautiful! Will definitely be a repeat customer!”

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Posted 4 years ago

“Amazing service! Quick response to my email about a sold out dress and a few days later I had it delivered in beautiful eco packaging”

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Posted 4 years ago

“Love my dress I purchased - kept for my birthday xx”

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Posted 4 years ago

“Had absolutely fantastic customer service. I received a dress that I wanted and it is gorgeous but I wanted a larger size. L & M went out of their way to make me happy. Thank you so much wish more online retailers were this good 🌸”

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Posted 4 years ago

“Love Love love my new clothes , easy buying experience and excellent service . Will definitely buy from you guys again”

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Posted 4 years ago

“Easy online order process. Quick delivery. First time buyer. Loved my purchases. Will definitely order again. Thank you Lilac & Mila”

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Posted 4 years ago

“The return process was brilliant. Shame what I purchased didn’t fit.”

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Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,380 reviews