Name: Lilac & Mila
Rating: 4.71

“Super fast delivery and easy to use website”

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! xxx

Posted 4 years ago

“Lilac and Mila are a pleasure to buy from, purchases always arrive quickly and have had no issues ever.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love the Lilac and Mila experience and we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Excellent customer service and communication, particularly when there was an issue with one item of clothing”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We always strive to make sure any negative experience is turned into a positive one!! We're so happy this could be done for you - it always makes our day when we know we've helped one of our gorgeous customers! Love, the lilac and mila girls xx

Posted 4 years ago

“True to size and easy to order. I live in Victoria and even with postage delays my order was delivered quickly. Beautiful print!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the Lilac and Mila Girls xx

Posted 4 years ago

“Great service .. fast delivery.. beautiful dresses 💕”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Great customer service, fantastic product. Will continue to purchase off them in the future!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“I have been so happy with my purchases and from order to delivery Have been quick without delay 😊”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Love my dress exactly what I needed.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We love when one of our pieces gives our customer that 'Exactly what I needed' feeling - how amazing! Love, the Lilac and Mila Girls xx

Posted 4 years ago

“The lovely lady who helped me with my order was very attentive and helpful. Everything was conducted by email, apart from the initial online purchase, and she responded promptly in an upbeat, friendly manner. I will definitely keep an eye on the online store and purchase again when I find something I love. Thanks for your help! 😊”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Lovely quality and true to size. Will certainly buy again.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Love, the lilac and mila girls xx

Posted 3 years ago

“I ordered a top, in a bigger size as you had sold out in most sizes,unfortunately it was too big, so I have returned it and am waiting on you restocking the tops so I can reorder.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love our pieces! Large is a super popular size and you girls are so quick! To avoid missing out on all your favourite pieces we recommend signing up to our Newsletter and social media to be the first to know when we release - that way you can get dibs on all your faves xx We hope this helps! Love, the lilac and mila girls xx

Posted 4 years ago

“Beautiful products, fast delivery. Love love love”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“love love love my new top! looking forward to buying more Lilac & Mila!!!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Love, the lilac and mila girls xx

Posted 3 years ago

“Incredibly fast postage!! Amazing dress & shirt I’ve lived in them since they’ve arrived. Brilliant service”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Love love love, VIP loyalty program, afterpay, quick delivery, great range of choices and sizes. Can’t wait for the warmer months to wear my beautiful new clothes”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Buying online from Lilac & Mila was so easy and my item arrived very quickly. Love my new top...great service”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Initially I received the wrong garment but this was rectified so quickly and smoothly. Love my dress, great quality, great service, will certainly purchase again!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Wonderful online store with a great selection of beautiful bohemian dresses. I bought three products and I'm amazed at the quality and beauty of the prints I chose. The parcel arrived safely and quickly even during a pandemic lockdown in Victoria, which is pretty impressive! Overall, very happy with their service. Thank you, Lilac and Mila :)”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Love my top, pretty pattern looks great with jeans.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“The fabric and the pattern don’t look as good as the image online. I wanted a refund but disappointed to read you don’t refund, only store credit. I’m disappointed to say the least.”

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Posted 4 years ago

Hi lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase. I just had a little look against your account and can't see you've contacted us regarding this issue. In the future we would like to ask you to please email us for issues with garments - it is so important to us that all our customers to love their purchases therefore it is crucial to notify us when an issue arises - as we cannot assist if we are unaware of the issue. As mentioned we want you to love all your Lilac and Mila purchases we would love to give you the option to return the unsuitable items with our Free return label which we can have sent to you! :) I do assure you that the items photographed come from the same stock that we send to our customers and we always try to accurately describe the items. We also do not sell any items that we do not deem to be of acceptable quality to be worn and are constantly monitoring the quality of the items we are sending. Our store credits do not expire so you have all the time to find the perfect items, we can also have images of one of our girls wearing the items in our office as requested if you have any doubts on certain pieces. Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! Xxx

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila Reviews