Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,369 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lilac & Mila have popped up on my Facebook so many time's and l had looked through pages of lovely clothing but was very hesitate to purchase due to being scammed before by other sites, but l really liked the dresses and wanted to purchase so l did and l couldn't be any happier, postage was quick, dresses fit perfectly to size chart, material so soft flowy. I'm now addicted and so are my daughters to Lilac & Mila.”

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Posted 2 years ago

Hi Lisa, Aww, thank you ! We are so happy to hear that you've loved your experience with us! It means the absolute world ❤❤ We can't wait to see what you and your daughter pick next ! Love, the Lilac and Mila girls

Posted 2 years ago

“Beautiful items and efficient delivery! 👍❤️”

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Posted 2 years ago

Hi Bronny ! Thank you ❤ We're so glad to hear that you've had a positive exoerience with us Xx

Posted 2 years ago

“Yes I love the many patterns and styles that you have. The material is soft and very comfortable to wear. On another side some of your dress sizes only go up to size 16 or XL which is a shame for women like me who like just a bit more room to move. Thank you”

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Posted 2 years ago

Hi Lovely! Thank you for your kind words 🥰 We';re so glad to hear that you've had a positive experience with us Xx Expanding our size range is something that we are constantly working on so we 100% agree with you! We want our garments to be as inclusive as possible hence why our recent exclusive prints have been available in sizes 8 to 20. Love, the Lilac and Mila girls ❤

Posted 2 years ago

“Beautiful dress and delivery didn’t take long.”

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Posted 2 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 2 years ago

“Always happy with my purchases, delivery time is great.”

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Posted 2 years ago

Hi Nicole 🧡 Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear that you've received your garments quickly ! Xx

Posted 2 years ago

“Prompt service. Love my dress so flattering I highly Recommend”

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Posted 2 years ago

Hi there! Thank you so much lovely 🤍 We are so glad to hear that you love your dress Xx

Posted 2 years ago

“Such a great store, beautiful items and speedy delivery. Such great service!”

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Posted 2 years ago

Hi Rose 💞 Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy Xx Love, the Lilac and Mila girls

Posted 2 years ago

“Beautiful dress, lovely material. Good customer service.”

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Posted 2 years ago

Hi lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 2 years ago

“Great service and beautiful clothing. Thank you 😊”

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Posted 2 years ago

Hi Beverly, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the Lilac and Mila girls xx

Posted 2 years ago

“Amazing love it xx 😘”

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Posted 2 years ago

Thank you lovely ❤❤ We're so glad to hear !

Posted 2 years ago

“Love my new dress!! So beautiful!”

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Posted 2 years ago

Hi gorgeous, We're so glad to hear that you're happy with your recent purchase 💙 The Tones Print Gia Maxi is such a beautiful dress Xx

Posted 2 years ago

“Efficient and easy to order online. My order was delivered within 4 days!”

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Posted 2 years ago

Hi Susan, Aw yay! We're so glad to hear that you received your order promptly ❤ Hearing your feedback means the world! Xx Lilac and Mila

Posted 2 years ago

“Excellent service. Ordered Wednesday night, tracking number received Thursday morning, arrived Friday lunchtime from interstate. The dresses are beautiful, particularly the Indiana in the Kimber print. Great communication from Lilac and Mila, kept up to date at every step and I love that every order helps plant a tree. Thanks so much Lilac and Mila.”

Lilac & Mila 5 star review on 30th January 2022

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Posted 2 years ago

Hi Lovely, You look gorgeous! Thank you so much for taking the time to leave us such kind feedback... We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 2 years ago

“The dress was amazing but I paid for express shipping and it was normal shipping I received.”

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Posted 2 years ago

Hi lovely, We're incredibly sorry to hear that! We have recently changed our shipping system and are taking this feedback very seriously as we are still trying to figure out aspects of the new system... Our new system automatically analyses the customer's address and finds the quickest / best shipping option to that address... If the parcel can be delivered in under 3 days with regular postage, our system will select that option. This allows us to keep the shipping costs minimal for you ladies as express shipping ranges from $9.95 to $20.00 within Australia. We however want to make shipping affordable whilst still ensuring that our customers receive their items promptly, hence why we only charge $9.95 . 🌺 I can however see that your order took 5 days from the day it was shipped. The system should have therefore selected express shipping! We are more than happy to refund you the cost of shipping 💕 We hope this helps and once again want to apologise for the incovenience, Lilac and Mila Xx

Posted 2 years ago

“Perfect, couldn’t be happier… thanks 😊”

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Posted 2 years ago

Hi there ! Thank you lovely Xx We're so glad to hear ❤

Posted 2 years ago

“Quality and cut of the dresses is excellent. The prints are more beautiful in person. The products I have purchased exceed expectations. Shipping is quick. Love, love, love it.”

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Posted 2 years ago

Hi gorgeous, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 2 years ago

“I love love love my shirt! Beautiful fabric, great fit- perhaps a touch large. Shipping was fast.”

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Posted 2 years ago

Hi Tayla, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the Lilac and Mila girls xx

Posted 2 years ago

“Great quality clothes and amazing customer service!!!”

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Posted 2 years ago

Hi Roy, Thank you gorgeous ❤ We're so glad to hear you've had a positive experience with us Xx

Posted 2 years ago

“The lady I spoke to on the site was lovely and helpful. The dress is lovely but a very large cut. But still lovely :)”

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Posted 2 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We do try to provide a size guide next to each item and measurements to make things a little easier for you beautiful ladies but let us know if there is anything else we could do to help ❤ Love, the Lilac and Mila girls xx

Posted 2 years ago

“Great New stock all the time”

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Posted 2 years ago

Thank you lovely ❤🥰

Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,369 reviews