Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,372 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love my dress! Seamless and pleasing shopping experience, thanks!”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and experience with us. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“My 1st order was a cute pair of jeans with open splits at ankle. The order was delivered quickly. The pants fit firmly & looked great. Unfortunately upon wearing them out i quickly experienced the dreaded slide down. Walking a short distance from my car, the pants started to slide down & continued till they were beyond my hips and my butt crack etc was exposed 😱. Thank god my 1st outing i was wearing a long jacket but the discomfort of trying to constantly hike these pants up was beyond a joke. Sadly i can see these pants will not be worn again.”

Helpful Report

Posted 3 years ago

Hi Lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase! We do offer Free returns within 60 days of purchase on Full-priced orders via our returns portal on our website. We offer Credit vouchers which never expire and have new releases weekly - giving you all the time in the world to find something you love! We also encourage our customers to reach out to us so that we can assist with sizing and fit questions as we totally understanding the difficulties with shopping online! Can you please let us know what you would like us to do to make this experience better for you from here? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! X

Posted 3 years ago

“Amazing clothes and prompt delivery!”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and the service you have received. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful dresses and great service”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and the service you have received. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“I love this store. So happy with my dress and the super fast delivery. Great experience.”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and the service you have received. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Great and efficient posting order out”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and our speedy delivery. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“I was shocked with how fast the dress arrived! It’s my new favourite item on high rotation! You guys are fantastic!”

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Posted 3 years ago

Hi Lovely, We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“I honestly can't praise the Lilac & Mila team enough. The fast communication I received when needing help to change a garment size was amazing. Thank you so much for your amazing customer service.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Absolutely love my Turmeric print mini Dress such a gorgeous print and so nice unbelted and belted.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We love this dress - such a flattering piece no matter how you choose to style it! Love, the lilac and mila girls xx

Posted 3 years ago

“A great shopping experience. Updates on how the order is progressing is fantastic. Super fast post.”

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Posted 3 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Love the quality and amazing fit of the jacket I purchased. Purchasing was super easy and delivery was fast.”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received. Love, the lilac and mila girls xx

Posted 3 years ago

“Always fantastic customer service”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you are pleased with the customer service you have received, our customers mean the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“I am in love with this shop. I am from Spain and I my order was in my hands just in a week and everythin PERFECT! Thank you lovely!! 😍😍😍”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“I ❤️ Lilac & Mila!!!”

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Posted 3 years ago

Oh Natalie, we heart you!!! You have simply made our day. Love, The Lilac and Mila girls xx

Posted 3 years ago

“Both lovely dresses, fit perfectly (good size guide) and arrived quickly.”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and found our sizing guide helpful! Hearing your feedback means the world to us. Love, the lilac and mila girls xx

Posted 3 years ago

“Great service fast post beautiful products will definitely purchase again”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! We noticed you only gave us a 4/5 star rating - we'd love to know what we could improve to make that 5 stars for you! We can't wait to hear from you. Love, the lilac and mila girls xx

Posted 3 years ago

“Fantastic customer service! So easy to order online. My order arrived quickly and I absolutely love it all! Thank you!”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and fast shipping! Hearing your feedback means the world to us. Love, the lilac and mila girls xx

Posted 3 years ago

“💕 I absolutely love my Lilac & Mila dress, true to size it fits perfectly.”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“I love all my clothes that I have purchased from lilac & Mila!! Their online help is fantastic and nothing is too much trouble. I can’t wait for my next purchase!!”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Great fast service.”

Helpful Report

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your experience with us. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

Lilac & Mila is rated 4.7 based on 2,372 reviews