Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,369 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my dress. Apparently Our order was held up by DHL with account locked. After enquiring as to when the order would arrive I had an immediate response and told my shipping cost would be refunded but no credit as yet. My dress arrived safely and quickly after that.”

Helpful Report

Posted 2 years ago

Hi Gail! Thank you so much for taking the time to leave us such kind feedback! Again, we are incredibly sorry about the shipping delay on your order... our customer service staff try our best in situations like these but unfortunately, sometimes things are out of our control. We thank you so much for understanding and being too pleasant to communicate with. We hope you love your item! We will try our best to ensure this doesn't happen to you again xxx Lots of love Lilac and Mila xx

Posted 2 years ago

“I just love my dress. The fabric feels beautiful,the colors are magnificent and it is a perfect fit.”

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Posted 2 years ago

Hi Lovely! We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Thank you for writing a review xx Love, the lilac and mila girls xx

Posted 2 years ago

“Arrived in 3 days. Both jackets were just like the pictures and perfect size 👍🏻😁”

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Posted 2 years ago

Hi Tania! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 2 years ago

“Always helpful”

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Posted 2 years ago

Hi Robyn! Thank you so much for taking the time to leave us such kind feedback! xx Love lilac and mila xx

Posted 2 years ago

“Everything perfect, quick postage.”

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Posted 2 years ago

Hi Elizabeth! Thank you so much for leaving such a lovely review! We are so glad you loved your experience Love Lilac and Mila xx

Posted 2 years ago

“Loved my Sydney top I received. The size is very generous. Looking forward to purchasing more products. 🙂”

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Posted 2 years ago

Hi Kim! Thank you so much for your review! This print is one of my favorites too! Yes, this style is very generous we put this on the product description to help you all out, we can't wait to see what you pick next! xx Love Lilac and Mila xx

Posted 2 years ago

“Vey happy with prompt service and quality of product”

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Posted 2 years ago

Hi Bronwyn! We are so happy to hear you love your new piece and the service you recieved! Thank you so much for your review xx Love, the lilac and mila girls xx

Posted 2 years ago

“Beautiful items, always friendly, quick delivery 💕”

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Posted 2 years ago

Hi Shelley! Aw, thank you so much for taking the time to leave us such kind feedback! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 2 years ago

“Quick turn around, easy transaction, beautiful garment”

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Posted 2 years ago

Hi Katrina! Thank you so much for taking the time to leave us such kind feedback! We are so glad you love your new garment and the service you recieved xx Love lilac and mila xx

Posted 2 years ago

“Loved my mini dress in Potter print. It’s different to anything in the shops right now. I wore it recently on a lovely lunch date in the autumn sunshine.”

Lilac & Mila 5 star review on 30th April 2022

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Posted 2 years ago

Hi Patricia! Wow! you look so stunning in this dress! Such an adorable photo too! I love the little sweater on the goat... so cute! Thank you so much for taking the time to leave this review and photo for us, you've totally made our day! Lots of love Lilac and Mila xx

Posted 2 years ago

“I had been crushing on Lilac & Mila’s beautiful dresses for a while, and when the Easter weekend sale was announced I had to take advantage of the great saving! This is my new favourite dress, the fit is perfect, the quality is excellent and it’s so pretty 😍”

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Posted 2 years ago

Hi Cassie! Aw! Thank you so much for leaving this review, we are so happy you love your new dress xxx Love Lilac and Mila xx

Posted 2 years ago

“Quick and prompt delivery.”

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Posted 2 years ago

Hi Lidia! Thank you so much for the review! We are glad you are satisfied with the service you received xx Love Lilac and Mila xx

Posted 2 years ago

“Lovely and original!”

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Posted 2 years ago

Hi Jocelyn! Thank you so much for your review! It means a lot to us xx Love Lilac and Mila xx

Posted 2 years ago

“Hi Lilac & Mila Love love love your clothes and your amazing service. So happy Kind regards Susann”

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Posted 2 years ago

Hi Susann! Aw thank you so much for your lovely review! Love love love you! Love Lilac and Mila xx

Posted 2 years ago

“Great service. Prompt delivery. Terrific choice of clothing/designs/colours.”

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Posted 2 years ago

Hi Janette! Thanks so much for your review! We are so glad you are satisfied xx Love lilac and mila xx

Posted 2 years ago

“Thank you Lilac & Mila, as a size 16 to 18 I know I can always find gorgeous dresses to fit me that are completely beautiful. Everything I have purchased has always arrived quickly and the variety of patterns and colours always makes me feel gorgeous when I’m wearing your clothing. Thanks for thinking outside of the box not only with sizes but also with variety of patterns and styles xx”

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Posted 2 years ago

Hi Kylie! Thank you so much for taking the time to leave such a thoughtful review! We are so glad you loved your experience with us, reading your review really made out day xx Lots of love lilac and mila xx

Posted 2 years ago

“I have put on 3 sizes in weight since menopause in 4 years. Have not felt comfortable in dresses since being a size 8. Felt frumpy and fat! When I put my maxi dress on from lilac & mila, I instantly felt feminine and slim again! I bought another one instantly. Just beautiful...thankyou”

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Posted 2 years ago

Hi Valerie ❤️ Thank you so much for your feedback! You've absolutely made our day Xx We love hearing stories like yours, it makes us so happy... We're so glad to hear that you loved your items and can't wait to see what you pick next! Love, The Lilac and Mila Girls

Posted 2 years ago

“Hi Team, I loved all of my pieces unfortunately I had t return one dress due to sizing. The Lilac and Mila team customer services was excellent I will certainly purchase again. Thank you Annette”

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Posted 2 years ago

Hi Anette! Thank you so much for taking the time to leave such lovely feedback, and we do apologise that the item didn't suit! We hope to turn this experience around for you, and help you find something you love! xx Love the Lilac and Mila Girls xx

Posted 2 years ago

“Such beautiful prints and garments!!!”

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Posted 2 years ago

Hi Sarah! Aw thank you so much lovely for your kind feedback xx We hope you love your pieces! Love Lilac and Mila xx

Posted 2 years ago

“Very happy with the service and love Jaase”

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Posted 2 years ago

Hi Donna! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received xx Love, the lilac and mila girls xx

Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,369 reviews