Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,366 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have returned the dress for a refund it was too big”

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Posted 2 years ago

“So happy with my recent purchase - the quality of the clothing is excellent. Thank you Lilac and Mila - we will be back!”

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Posted 2 years ago

“SHORT GIRL FRIENDLY!!!!!!!! Being 156cm in height. It’s very hot and miss with long dresses. This dress fit perfectly.”

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Posted 2 years ago

“Very easy transaction answers questions quickly. Great shop will be shopping here again”

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Posted 2 years ago

“Postage is slow and dresses arrived in plastic. When ordering Jaase dresses from other inline stores, they arrive with all the buttons done up, steamed and wrapped nicely in tissue paper. Not jammed into a post pack. Other stores deliver within 48 hours (and that's not express). I only ever buy from Lilac and Mila when they are in sale. There us much better service from numerous other retailers.”

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Posted 2 years ago

“Love my dress, great ankle length and fully lined which was a bonus. Quick delivery. Very happy, thankyou.”

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Posted 2 years ago

“Love the style of the clothing and the item was delivered relatively quickly given that it was around Christmas and was a lot cheaper to buy online than locally in the shops. Only problem for me was the sizing... It is HUGE. I am a 14/16 with a largish bust. When I read the measurements I decided that the M would be good although normally I would buy an L. I now think an XS would have been better. Even my family thought it was massive on me.... Shame, because I like the dress and fabric.”

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Posted 2 years ago

“Beautiful dresses and very quick delivery, I’ll definitely order again.”

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Posted 2 years ago

“Love Lilac & Mila range so much variety and size inclusive. Every piece I have received has been so beautiful 🤗💕”

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Posted 2 years ago

“Absolutely love your dresses”

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Posted 2 years ago

“I love love my dress”

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Posted 2 years ago

“Absolutely Devine , fabrics gorgeous Service fantastic also Can’t wait to purchase again”

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Posted 2 years ago

“I love my dress and the shirt is great however it's too short for me . could you please help me with this ..”

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Posted 2 years ago

“I haven't received dress. It was meant to be here on Wednesday 21st December. Hopefully here this week as it's a Christmas Present.”

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Posted 2 years ago

“Love my new dress, super well made. Gorgeous print. Soft fabrics. Perfect for summer climate. Love love love.”

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Posted 2 years ago

“I absolutely love this dress, the colour, the fabric - it's gorgeous. Good on-line shopping experience too, thankyou ❣️”

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Posted 2 years ago

“Received my new dress this week within a week of ordering it. I love it!!! It fits perfectly and will be my go-to piece. Love it so much and I will be a return shopper”

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Posted 2 years ago

“Love my dress, absolutely stunning…Lilac & Mila are so easy to deal with, definitely will shop again”

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Posted 2 years ago

“The dress I ordered is perfect! Gorgeous fabric and spot on with sizing. Ordering process was easy and from order to delivery was fairly fast given how busy postal system is at this time of year.”

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Posted 2 years ago

“Very happy overall, just haven’t had a reply about how to apply a credit for a return on an item”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,366 reviews