Name: Lilac & Mila
Rating: 4.71

“I love my new dress and I’ve received lots of compliments- thank you 💕”

Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Super fast postage, gorgeous dresses at an amazing price you honestly couldn't ask for a better shopping experience.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“I bought 2 dresses and I am in Love! The fabric is so cool and easy wearing. I have had so many compliments when wearing my Caramel Daisies Mini dress!”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“OMG I just loved receiving my recent order, the fabric, colours & prints are so gorgeous & feminine! Thankyou, I feel beautiful in my new clothes!”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Absolutely divine, love the quality too. Definitely will be purchasing again.”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful clothes and accessories. Ordered Monday night, received my parcel Wednesday. Unbelievable service”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Dress was lovely but not right for me. The returns policy is out of step with this online environment. I now have a credit that I’m unlikely to use. Disappointing:(”

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Posted 3 years ago

Hi Fiona, Thank you so much for taking the time to leave your feedback. We take this kind of feedback very seriously as we want to be sure our returns policy is transparent for all of our customers. At Lilac and Mila, we want you to love all your new pieces as much as we do, so if you’re not satisfied with your purchase you can return it for a store credit or exchange as we do not refund for a change of mind. During COVID we have extended our return policy to 60 days from the day of receiving your order. Please note that we offer FREE RETURNS on all domestic orders purchased at full price. Our Credit Notes never expire so you have all the time in the world to find a new must have wardrobe piece and with new arrivals weekly we don't think it will take you long! We are here to help as we know how tricky online shopping can be ~ please reach out anytime! Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon.🌸 Thanks a million.💗 The Lilac and Mila Team! Xx

Posted 3 years ago

“The dresses are beautiful and the material is lovely! Delivery was very quick.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“My first purchases of Lilac and Mila. Got the Pink Lotus Chloe top and the Eternity Print Tessa Maxi. They are both beautiful and fit beautifully. I’m a regular size 10 and bought XS in both and they are a great fit. Easy to purchase and quick delivery. Thank you.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Love the top!! I am size 18 and opted to go for size S after seeing measurements of oversized top - still looks lovely on - heaps of room- am so glad I downsized - the fabric is beautiful”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“No issues at all with the service received and the dress is beautiful except for the fact it is way too short for me and sits just under my bum where on the model was just above the knee.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us your feedback! We're incredibly sorry to hear the item didn't suit ~ we include the length measurements of all of our garments to assist with sizing as it can vary depending on your height! If you would like to return this one we offer free returns of 1st time and full priced orders via our Returns portal: https://www.lilacandmila.com/pages/returns-and-exchanges Can you please let us know how we can assist from here? Looking forward to hearing from you xx Love, the lilac and mila girls xx

Posted 3 years ago

“Absolutely adore this dress colours and print are stunning and nice relaxing fit”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“It was good, sadly as soon as I put order in and paid I got an email saying 30 % off for Black Friday so that bummed me out a bit, being a new fan of you guys.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave your feedback! We're super sorry to hear you missed out on the Sale. We would love to assist you further in this matter if you wouldn't mind reaching out to us hello@lilacandmila.com ! Love, the lilac and mila girls xx

Posted 3 years ago

“My Carmen Pink Lotus came in record time, customer service is always amazing at Lilac & Mila. I use the live chat and I always get a response to resolve any issue or answer any questions that I have about a garment. The team at Lilac & Mila is amazing and nothing is too difficult for their clients. Thanks again!! x”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“One of the most beautiful dresses I’ve ever owned! Generous sizing. More pics on Instagram @plusandthankyou”

Lilac & Mila 5 star review on 22nd November 2021

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! You are absolutely rocking the Etsa Print Adela Mini, that colour is so gorgeous on you! Thanks for totally making our day! Love, the lilac and mila girls xx

Posted 3 years ago

“This is the 4th or 5th (who’s counting?) Chloe top I have bought. Obviously I love them as they fall beautifully and go with everything. My only request would be that one more button be added higher up, then neckline would be perfect as they do tend to gape if you want to leave the ties undone.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! We really appreciate your feedback regarding the buttons, and will pass this on to our supplier Jaase for further consideration in future designs! We hope this helps x Love, the lilac and mila girls xx

Posted 3 years ago

“Very happy”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Great service and value for money, good aftercare service”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Service is excellent, ability to return is smooth and easy”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Absolutely love my top and dress! The patterns are gorgeous and they fit beautifully. Very happy”

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Posted 3 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila Reviews