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Lilac & Mila Reviews

4.7 Rating 2,374 Reviews
92 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,374 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Lilac & Mila Reviews
Anonymous
Anonymous  // 01/01/2019
Love purchasing from Lilac &Mila. Service is great, friendly and efficient.
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
Super fast delivery, beautiful clothes and size inclusive! Great first experience purchasing from Lilac & Mila xo
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Posted 4 years ago
Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
Love the dress
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Posted 4 years ago
Hi Lovely, We are so glad to hear you love your new Lilac and Mila piece! Love, the lilac and mila girls xx
Posted 3 years ago
Great service and wonderful products make Lilac & Mila a delight to shop with. I had a slight problem with a dress I had bought and the returns process was quick, simple and handled with very personal service.
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Posted 4 years ago
Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
Very helpful and fast response from staff. Love the denim jacket I bought. Speedy despatch. Very happy.
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Pretty patterns but cut average
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Posted 4 years ago
Hi lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase. I just had a little look against your account and can't see you've contacted us regarding this issue. In the future we would like to ask you to please email us for issues with garments - it is so important to us that all our customers to love their purchases therefore it is crucial to notify us when an issue arises - as we cannot assist if we are unaware of the issue. As mentioned we want you to love all your Lilac and Mila purchases we would love to give you the option to return the unsuitable items with our Free return label which we can have sent to you! :) Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! Xxx
Posted 4 years ago
I bought a dress after seeing Nat from Let Me Try Before You Buy try it on. Lilac and Mila were very easy to deal with and, due to the try on, I felt comfortable purchasing online.
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
Fast delivery, lovely dresses, easy returns. Fabulous customer service.
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
Purchased the absolutely beautiful soul print melissa maxi dress. Perfect fit, excellent customer service and super quick delivery to Perth. Highly recommend this gorgeous company.
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
Beautiful comfortable dresses and great prints
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Posted 4 years ago
Hi lovely, Thank you so much Xx We are so glad to hear that you loved your dresses !
Posted 4 years ago
Great communication, very prompt service. Excellent range of clothing.
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Posted 4 years ago
Hi gorgeous, We're so glad to hear that you loved your Lilac and Mila experience ! I can however see that you gave us 4/5 stars. Could you please let us know what you would like us to do to make this experience better for you from here? We're always happy to help :) The Lilac and Mila girls Xx
Posted 4 years ago
I am very happy with my purchase and it arrived so quickly in comparison to other parcels. You are now my go to shop
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Posted 4 years ago
Hi Maree, Aw thank you we are so glad to hear ! We can't wait to see what you buy next Xx
Posted 4 years ago
I love my dress and my skirt. I love the jaase brand. They were delivered very quickly
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Lilac and Mila
Posted 4 years ago
Beautiful staff interaction
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Posted 4 years ago
Hi lovely, We are so glad to hear that you are happy with your recent experience with us. Hearing your feedback means the world! We hope you will love your Delilah Indiana Xx Lilac and Mila
Posted 4 years ago
Excellent experience with my purchase through Lilac & Mila. When one of my garments wasn’t available the staff were so helpful offering a refund or a replacement & kept me informed via email to make sure all went smoothly. Great dealing with such friendly people! Very happy with my purchases ⭐️⭐️⭐️⭐️⭐️
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Posted 4 years ago
Hi Frankie, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
I purchased the Carmen maxi and Faith mini. Perfection. Had so many complements on the fit and the prints.
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Posted 4 years ago
Hi lovely, We are so glad to hear that you loved your dresses and are receiving so many compliments! We love both of those styles so much Xx
Posted 4 years ago
Great customer service
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Posted 4 years ago
Thank you lovely! Xx
Posted 4 years ago
Super fast delivery, beautiful quality dress
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Posted 4 years ago
Thank you so much for your feedback Nicole! Xx We are so glad to hear that you are happy with your recent Lilac and Mila purchase!
Posted 4 years ago
Easy to order and arrived at my door fast!
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Posted 4 years ago
Yay ! So glad to hear ! Xx
Posted 4 years ago
I recently purchased from Lilac and Mila for the first time, and im so impressed. Dress was just gorgeous, and the quality was great. I get compliments every time I wear it. Will definitely buy from this company again!
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Posted 4 years ago
Hi beautiful, Aw we are so glad to hear that you love your Soul Print Adela and Tropic Tonic Carlo Dress! We can't wait to see what you buy next Xx Lilac and Mila
Posted 4 years ago
Lilac & Mila is rated 4.7 based on 2,374 reviews