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Lilac & Mila Reviews

4.7 Rating 2,378 Reviews
92 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,378 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Lilac & Mila Reviews
Anonymous
Anonymous  // 01/01/2019
Love the quality and how quick delivery was ! Will buy again
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Very happy i love the clothes.😁
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Posted 4 years ago
We are so glad to hear! Xx
Posted 4 years ago
Loved the lavender colour of the dresses. Quality not as good as some more expensive brands but beautiful print and colour and sleeves. Worth the money and such a pretty colour.
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx
Posted 4 years ago
The customer service I received was fantastic! The communication was lovely and so quickwith replies. I have never received better. Thank you so much for all your time and effort and I couldn't ask for more!
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Posted 4 years ago
Hi there, Aw thank you so much for your kind words! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
I love the clothes they are beautiful
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Posted 4 years ago
Hi lovely, Thank you so much we are so glad that you like our clothes ! Xx
Posted 4 years ago
The best shipping and gorgeous clothing.
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Posted 4 years ago
Thank you so much gorgeous Xx
Posted 4 years ago
Ordered 2 dresses , one didn't suit me so I had to return it, had no issues with returns the process was simple and efficient. I also inquired about the avaliability of another dress and got a quick response .
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Posted 4 years ago
Hi lovely, We're so glad to hear that you found our returns process simple and quick ! Thank you so much for the positive feedback Xx
Posted 4 years ago
Extremely lovely dress and very good communication xxx fast delivery
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Posted 4 years ago
Thank you so much for the positive feedback Xx
Posted 4 years ago
Beautiful products and quick delivery
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Posted 4 years ago
Hi lovely, We're so glad to hear that received your items quickly and that you loved them ! Xx
Posted 4 years ago
I adore Lilac & Mila. I have only recently come across this company and I’m so happy I have! As a curvy girl I really appreciate the size range in their beautiful clothing. This is the second time I have purchased with them and it won’t be the last. Thank you for making me feel beautiful 💕
Helpful Report
Posted 4 years ago
Hi gorgeous, Aw thank you so much ! We are so glad to hear that! We want every customer to feel stunning in their items Xx We can't wait to see what you purchase next ! Love, the Lilac and Mila girls
Posted 4 years ago
Service was really quick and the quality of the product was great...thank you!
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Posted 4 years ago
Thank you so much lovely xx We're so happy to hear that you are happy with your items and experience with us !
Posted 4 years ago
Found sizing hard
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Posted 4 years ago
Hi lovely, Thank you for your feedback! We do try to provide the measurements for each item in the description as well as sizing advice. However, please do not hesitate to message us if you ever need any additional help with sizing/measurements... We will always be happy to help Xx The lilac and Mila girls
Posted 4 years ago
The dress fit perfectly and the pattern was beautiful. True to size highly recommend.
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Posted 4 years ago
Hi gorgeous, We're so glad to hear that you loved your dress ! Xx
Posted 4 years ago
Quick delivery and clothes exactly as described.
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Posted 4 years ago
Hi lovely, We're so glad to hear! Thank you for taking the time to write us such positive feedback Xx
Posted 4 years ago
Awesome customer service. Thank you.
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Posted 4 years ago
Hi lovely, Thank you so much ! Xx
Posted 4 years ago
I'll always support these girls! It's affordable and beautiful! And I had a question for them which was answered fast. Great customer service.
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Posted 4 years ago
Hi lovely, Aw thank you so so much! You've definitely made our day Xx Lilac and Mila
Posted 4 years ago
Lovely clothes and lovely service!
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Posted 4 years ago
Hi gorgeous, Thank you so much ! Xx
Posted 4 years ago
Great service and the dress is amazing thank you ☺️
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Posted 4 years ago
Hi beautiful, Thank you so much for your feedback Xx We're so excited to see what you buy next .. Lilac and Mila
Posted 4 years ago
I have emailed you twice and written a message and post on Facebook for a returns address and slip but have heard nothing! Very poor service.
Helpful Report
Posted 4 years ago
Hi Karen, Thanks for your message. I'm incredibly sorry to hear that you haven't received a response to your query. Our team usually answers all support requests within 24 hours. Our Returns address is found under returns in the website, it is is : Unit 7 13b narabangway Belrose 2488 NSW. Could you please let us know which email this was written from - some emails do accidentally end up in our Junk folder - we'd love to get this fixed for you for future communications. We'd also love to issue you with compensation for the communication delay - as mentioned our team prides itself on being super fast so hearing this is certainly not something we like to hear! Thanks a million xx Lilac and Mila
Posted 4 years ago
I love shopping with Lilac & Mila. I can’t fault the experience from checkout to the delivery - never had any issues.
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your experience. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Lilac & Mila is rated 4.7 based on 2,378 reviews