Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,380 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Absolutely love both my items so much. So beautiful and unique perfect addition to my wardrobe 💖💖”

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Posted 4 years ago

“Love the dress and super fast delivery”

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Posted 4 years ago

“Thank you Beautiful store and magical dresses !!! Great quality, the colors are so vibrant. ❤️🧡💛💚💙💜🤎”

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Posted 4 years ago

“Lilac + Mila are my 'go to' boutique for shopping online. They always have a great selection of beautiful maxi's in different styles. I recently purchased the Harli cropped denim jacket and I'll be wearing it over all my gorgeous Jaase dresses this winter! I love that Lilac + Mila are always getting new stock in and if there's an issue with an order (which there rarely is!) the girls are all so very sweet and helpful and quick to fix things. From the time of placing an order to receiving it - is always super fast! I am thrilled when my Lilac + Mila package arrives on my doorstep a few days later. I would highly recommend shopping with them! :)”

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Posted 4 years ago

“I saw it on Instagram. Cute! I want it! I thought so, so I ordered🤝✨✨ Thank you for your support for shipping to Japan!”

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Posted 4 years ago

“Fantastic service. Easy to place order, excellent updates for delivery status. Garments are beautiful and great quality! Will definitely be making future purchases!!!”

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Posted 4 years ago

“Beautiful clothing and great customer service. One of my favourite shops.”

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Posted 4 years ago

“The clothes are great quality and arrive in little time. My emails answered promptly too.”

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Posted 4 years ago

“Lilac and Mila are amazing, the quality of the clothing is fantastic and the customer service is top notch!”

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Posted 4 years ago

“Very happy with the dress and the communication”

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Posted 4 years ago

“Beautiful quality clothes”

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Posted 4 years ago

“Lilac and Mila were very helpful with any questions I had and super quick to respond. Their clothes when they arrived were perfect and beautiful.”

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Posted 4 years ago

“Great service. Fast postage, great quality products, super friendly and helpful.”

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Posted 4 years ago

“I cannot rave about this website enough! The clothes are beautiful quality and divine styles. The customer service is outstanding and I’ll be continuing to shop there. Love their online try on’s on Instagram via @letmetrybeforeibuy - it’s how I found you and why I buy from you 💗”

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Posted 4 years ago

“Dress arrived very quickly in the post and was exactly as described. Extremely happy with purchase”

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Posted 4 years ago

“Loved my dress, fast postage and excellent customer service !”

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Posted 4 years ago

“I ordered for the first time from Lilac & Mila and was extremely impressed. The customer service was brilliant, the delivery was super fast and I adore the crop denim jacket I bought. Highly recommend this brand.”

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Posted 4 years ago

“Ordered my dress thru the week got it with 48 hours....brilliant experience”

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Posted 4 years ago

“Excellent customer service with a denim jacket that was out of stock. I was advised to email them, I received email back advising they have ordered more stock, another email when it was in & would go on sale. I now have my jacket and I love it!”

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Posted 4 years ago

“I have only recently discovered Lilac and Mila (thanks to Natalie Angel's 'Let me try before you by' group). My experience with Lilac and Mila has been fantastic. There are so many beautiful clothes to choose from on their website and it's so easy to order. The speed at which my orders arrive here (I'm in NSW) is amazing and I have been delighted with my purchases.”

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Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,380 reviews