Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,356 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Beautiful selection of bohemian fashion. Great quality to match & super fast delivery. Thank you x”

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Posted 11 months ago

“Sent a faulty dress and didn’t respond to messages sent direct to website or Facebook. Sent Dress back and still no refund.”

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Posted 11 months ago

“Good, fast delivery.”

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Posted 11 months ago

“Each dress I have bought in the Jaase range I love. The quality is always 10 out of 10 and the material used is soft and flowy. I always feel beautiful when I wear my Jaase dresses.”

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Posted 11 months ago

“Loved the dress, light and airy just beautiful”

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Posted 11 months ago

“Received wrong dress!!!”

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Posted 11 months ago

“Loved the dress, true to size I am 10-12 i checked the size chart, I ordered 10 perfect for me, color beautiful to. My order came within 10 days.”

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Posted 11 months ago

“Quick communication, love the fact i can order and if not right can free return with full refund. Have already re shopped because of this Lovely quality of clothes too Thx”

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Posted 11 months ago

“Very nice well made items.”

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Posted 1 year ago

“I’m really disappointed. I’ve been requesting someone contact me regarding an order that was placed on the 7th December, the size is incorrect. Nobody has bothered to respond to my emails/messenger request yet you send me a request to give my opinion??? I have been a loyal customer for quite a few years now, but the lack of customer service on this occasion has really been disappointing.”

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Posted 1 year ago

“Always good service and quick delivery. Good choice of clothing too.”

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Posted 1 year ago

“The dress arrived very quickly, was true to size and was exactly as the images described and fit perfectly. Will be purchasing again through Lilac and Mila”

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Posted 1 year ago

“Happy with service”

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Posted 1 year ago

“Lovely dress, good length, fits well. Xmas day sorted. More purchases in my future”

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Posted 1 year ago

“Love my dress so beautiful and comfortable to wear.”

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Posted 1 year ago

“Very easy ordering process Delivery was fast The dresses I purchased are amazing and received so many compliments Thank you so much 💓”

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Posted 1 year ago

“I received the Emerald Dress and I love it! It fits true to size and fabric is great! Very Happy”

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Posted 1 year ago

“this is my go to shop for all jaase dresses. i have a gorgeous collection now.”

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Posted 1 year ago

“Love my dress well made feels beautiful on. I am a happy customer”

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Posted 1 year ago

“Beautiful quality clothing - so beautiful! And speedy shipping, friendly people. What's not to like?”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,356 reviews