Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,356 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Absolutely love your service and clothing,,, however I have just returned my lastest as it was way to big and I even went down a size,,,,, Hope when you receive my return there is one in a smaller size 🌸”

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Posted 1 year ago

“Very happy with my purchase. Beautiful dresses :) Posted straight away and arrived in good timing. Thank you”

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Posted 1 year ago

“I purchased 3 Jaase dresses from Lilac & Mila and I will definitely be back - their service was efficient & speedy. I received my items in a couple of days. Highly recommend!”

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Posted 1 year ago

“Banksia print haze dress . Extremely see through wish you had stated this in the website . 💯 cotton dosent mean that see through . Just a little disappointed”

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Posted 1 year ago

“If l could be bothered l would return it because it's not as shown..the actual took 4 returns and still had to find a dress maker..then l will be able to wear it..disappointed to say the least!”

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Posted 1 year ago

“Loved both the dresses I brought, fit perfectly:)”

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Posted 1 year ago

“Prompt delivery, great communication, excellent customer service… dress exactly as described! Thank you x x”

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Posted 1 year ago

“Beautiful product and great customer service. The top was too big but I wanted a smaller size. I have sent the 16 back and the 14 has been put aside for me so they can send it out to me. Very much looking forward to wearing my new top 😊”

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Posted 1 year ago

“I recently discovered Lilac & Mila and I absolutely love the range of beautiful clothing. Gorgeous fabrics and designs at brilliant prices. Easy website to negotiate and great customer service. My new favourite!”

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Posted 1 year ago

“Beautiful garments, fast delivery. Will shop here again!”

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Posted 1 year ago

“Because I used a partial voucher and discount code my item was not therefore noted as a full priced item so I had to pay to have the item returned so out of pocket for using a VIP welcome back discount code. Not so happy as this means I pay $10 to return the item. Once I use my credit I think that I will not shop here again.”

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Posted 1 year ago

“When browsing through the internet looking for some pretty dresses, I came s cross your beautiful dresses. They are so beautiful each one of them What excited me a lot is you have a lot of dresses with long sleeves that suits me so well. I feel very happy to have come across you Thank you so much”

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Posted 1 year ago

“Midnight tropics june maxi dress Great colours excellent fit great service quick delivery”

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Posted 1 year ago

“This dress is so perfect for Perth’s hot summer days! I’m wearing it today and have had soooo many compliments. I’ve also sent your link to a friend who loves it! Thank you 🙏 🥰”

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Posted 1 year ago

“Garment sizing on website incorrect. Paid postage to return only to receive a credit when not my fault. Not happy”

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Posted 1 year ago

“Love the dresses and delivery is super fast. 🌟🌟🌟🌟🌟”

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Posted 1 year ago

“I love your clothing but dress l ordered is size M but is very big how do l send this back and where to as l am in Victoria. I will just swap for something else if possible Thankyou”

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Posted 1 year ago

“Beautiful product”

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Posted 1 year ago

“Great quality, I was not disappointed. I am very happy with the dress ,I will no doubt buy again !”

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Posted 1 year ago

“Very happy with your services after my muck up U guys even sent the dress back to.me even u havnt recieved the dress I sent back to u I'm so grateful for that as its for my daughters wedding to wear thank u”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,356 reviews