Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,366 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Great service …”

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Posted 1 year ago

“Love both dresses. Very happy. Can’t wait to show them off in Bali soon!”

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Posted 1 year ago

“I love my new dress, the service was awesome. Thank you so much”

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Posted 1 year ago

“Great service and lovely people to deal with.”

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Posted 1 year ago

“Great service, will definitely purchase again”

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Posted 1 year ago

“My dress is beautiful exactly what yiu see on there site”

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Posted 1 year ago

“This dress looked beautiful on the video light and glowing in stead the fabric is heavy and looks like a tent and no it’s not the design”

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Posted 1 year ago

“Love your styles so comfortable and pretty !”

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Posted 1 year ago

“The whole experience of buying my dress was great. The shipping was really fast. My dress was lovely quality, the sizes are very generous so in hindsight I should have ordered a smaller size. Looking forward to wearing it in my holidays”

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Posted 1 year ago

“Love the dress. Beautiful and soft material. Very comfortable. Perfect!”

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Posted 1 year ago

“The delivery time was excellent and I just love love love my dress. Fit is great and the colours are so beautiful and vibrant.”

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Posted 1 year ago

“One of my favourite shops”

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Posted 1 year ago

“Absolutely love your service and clothing,,, however I have just returned my lastest as it was way to big and I even went down a size,,,,, Hope when you receive my return there is one in a smaller size 🌸”

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Posted 1 year ago

“Very happy with my purchase. Beautiful dresses :) Posted straight away and arrived in good timing. Thank you”

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Posted 1 year ago

“I purchased 3 Jaase dresses from Lilac & Mila and I will definitely be back - their service was efficient & speedy. I received my items in a couple of days. Highly recommend!”

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Posted 1 year ago

“Banksia print haze dress . Extremely see through wish you had stated this in the website . 💯 cotton dosent mean that see through . Just a little disappointed”

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Posted 1 year ago

“If l could be bothered l would return it because it's not as shown..the actual took 4 returns and still had to find a dress maker..then l will be able to wear it..disappointed to say the least!”

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Posted 1 year ago

“Loved both the dresses I brought, fit perfectly:)”

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Posted 1 year ago

“Prompt delivery, great communication, excellent customer service… dress exactly as described! Thank you x x”

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Posted 1 year ago

“Beautiful product and great customer service. The top was too big but I wanted a smaller size. I have sent the 16 back and the 14 has been put aside for me so they can send it out to me. Very much looking forward to wearing my new top 😊”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,366 reviews