Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,366 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Very nice well made items.”

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Posted 1 year ago

“I’m really disappointed. I’ve been requesting someone contact me regarding an order that was placed on the 7th December, the size is incorrect. Nobody has bothered to respond to my emails/messenger request yet you send me a request to give my opinion??? I have been a loyal customer for quite a few years now, but the lack of customer service on this occasion has really been disappointing.”

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Posted 1 year ago

“Always good service and quick delivery. Good choice of clothing too.”

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Posted 1 year ago

“The dress arrived very quickly, was true to size and was exactly as the images described and fit perfectly. Will be purchasing again through Lilac and Mila”

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Posted 1 year ago

“Happy with service”

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Posted 1 year ago

“Lovely dress, good length, fits well. Xmas day sorted. More purchases in my future”

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Posted 1 year ago

“Love my dress so beautiful and comfortable to wear.”

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Posted 1 year ago

“Very easy ordering process Delivery was fast The dresses I purchased are amazing and received so many compliments Thank you so much 💓”

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Posted 1 year ago

“I received the Emerald Dress and I love it! It fits true to size and fabric is great! Very Happy”

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Posted 1 year ago

“this is my go to shop for all jaase dresses. i have a gorgeous collection now.”

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Posted 1 year ago

“Love my dress well made feels beautiful on. I am a happy customer”

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Posted 1 year ago

“Beautiful quality clothing - so beautiful! And speedy shipping, friendly people. What's not to like?”

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Posted 1 year ago

“Very happy with my recent purchase....would purchase from Lilac & Mila again...”

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Posted 1 year ago

“Lovely to deal with. Easy online ordering. Return gift card had no expiry date unlike many other on line stores. Beautiful choice of Jasse clothes. Very fast delivery to rural Vic.”

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Posted 1 year ago

“The dress I bought fits nicely and the fabric looks the same colour I had hoped it was. Now I just need an occasion. Thanks guys :-)”

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Posted 1 year ago

“Item was too small and returned. A bit disappointed that I cannot exchange as I don’t understand why”

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Posted 1 year ago

“Great site to use. I was looking for specific style, however they have a great variety of looks and styles. Shipping took a week.”

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Posted 1 year ago

“My dresses are beautiful. Good quality material”

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Posted 1 year ago

“Top and dress are lovely, however the colours are very different to the pictures online. The colours online are much mire softer. Which I would prefer. I will keep the purchases, however I may not make other purchases.”

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Posted 1 year ago

“Love love love”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,366 reviews