Name: Lilac & Mila
Rating: 4.70

“I found the website very easy to navigate and I do love the clothing and the quality of the fabrics. The items all come in a timely manner so you don't have to wait long - even out here in Perth. The prices are also good and the service is very friendly so there is much going for this clothing company. I have found however, the sewing quality a bit poor. I have two tops/dresses and two skirts and all have loose threads, some have shallow hems that will fray after repeated hand washing and then just recently, an open seam where the machine missed the fabric underneath (this has been addressed and a voucher offered as compensation - thank you). Because this is my second shop, I'm not sure if I have the confidence in the quality of the sewing to order a third time which is a real shame.”

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Posted 4 years ago

Hi Lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase. Thank you for your feedback! We take this kind of feedback very seriously as our main priority here at Lilac and Mila is ensuring our customers walk away feeling happy and gorgeous in their new Lilac and Mila pieces. We are constantly working on ways to improve, and always monitoring the quality of the garments we sell. We hope we can turn your Lilac and Mila experience around! Love, the Lilac and Mila girls xx

Posted 3 years ago

“Todo perfecto . Gracias”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Gracias! Love, the lilac and mila girls xx

Posted 3 years ago

“Super fast post. Love my dress.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“I bought dress online from lilac and mila and the delivery was so fast it arrived just in two days I was imoressed”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Great fast service and love what I’ve bought. Thanks 🙏”

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Posted 4 years ago

Hi Lovely, Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“I live in Canada and will ONLY buy my dresses from Lilac and Mila. That tells you how much I love them and recommend them. Thank you for having such high quality products and amazing customer service!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Super quick postage , friendly customer service. Best service and website .”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Always great service and awesome variety of beautiful clothes.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Loving the clothing and the price that god someone has items we can afford”

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Posted 4 years ago

Hi Lovely, We are so glad to hear you loved your Lilac and Mila experience ! Love, the lilac and mila girls xx

Posted 3 years ago

“Great service, the item I wanted had sold out, they promised to email me when it came back in, and they did. Super quick postage, and the jacket is fantastic.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“1st time purchaser and won’t be the last! Customer service was superior.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“So easy to deal with, very responsive and quick delivery! Loved my garments 😍”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“My order was shipped so quickly, packed with care and arrived so fast. My items are stunning and I can't wait to order more. So nice to find a trustworthy and quality boutique! Highly recommend!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Love the boho clothing fits perfect ❤️🌸 And you ladies are so friendly to chat to if anything needed to ask 😊🙏🌸”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Positive experience with Lilac and Mila. Sizing was spot on, emails communicating confirmation of order, shipping etc was also very good. Shipping was timely and sent with a discount code for next purchase”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Have loved all my purchases from Lilac & Mila”

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Posted 4 years ago

Hi Lovely Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and expereince for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 3 years ago

“Great clothes excellent service. Would be great if they say if the runs big so you can down size 😊. Over all delighted with my many purchases.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! We do our best to provide accurate and helpful sizing advice on product descriptions, as well as doing try-on hauls with our staff on our Instagram page for every new release. We always encourage customers to reach out to us via LiveChat, email or DM's if you have any doubts or questions about sizing! Love, the lilac and mila girls xx

Posted 3 years ago

“Great products and awesome customer service. Highly recommend.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Fast reliable shipping and absolutley no hassle returns. Team at Lilac & Mila are very accomodating and helpful”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful quality and love the way this style makes me feel. On line experience seamless 🙏🙏”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila Reviews