Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.71

4.7 Rating 2,369 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always love your clothes… beautiful print! So lovely to wear and pretty”

Helpful Report

Posted 2 years ago

Hi Julie, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 2 years ago

“Always happy with my purchases and very fast shipping...it would be the icing on the cake if you seperate the two different sizes in the Indiana dress (16 and XL) like you used to as they're both got a 10cm difference from each other..for this reason I have to buy my Indiana Dresses elsewhere xx”

Helpful Report

Posted 2 years ago

Hi Lovely, Thank you for the kind words 🧡 At Lilac and Mila we have combined the XL and 16 as we found a lot of our customers were getting confused with the sizing difference between each. We also found XS far too large to be a 6 in almost every single style, therefore have set out sizing to: XS-8 S-10 M-12 L-14 XL-16 ...and so on. We have done this to make the Jaase sizing a little more accurate with standard Australian sizing. We are incredibly sorry for any confusion! Please feel free to message us if you'd like us to make a note in your account for the Indiana maxis... We can make sure to send out a 16/XL depending on which one you'd prefer. Hope this helps, please let us know how we can assist you further in this matter ❤️ Kindest, Lilac and Mila xx

Posted 2 years ago

“Love the dresses! Very fast shipping :)”

Helpful Report

Posted 2 years ago

Hi Rebecca! Thank you so much for taking the time to leave us such lovely feedback! We are so glad to hear you loved your Lilac and Mila experience xx Love, the lilac and mila girls xx

Posted 2 years ago

“Absolutely beautiful dress! Love, love, love. I ordered it one day and it arrived the next day. Fantastic service”

Helpful Report

Posted 2 years ago

Hi Ann! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received, our main priority is to make sure all our customers are satisfied xx Love, the lilac and mila girls xx

Posted 2 years ago

“I ordered two dresses and they were delivered so very quickly. I am delighted with all aspects of the garments. The fabric is so very pretty and of very good quality, the cut is as described and the price is worth every single penny. The clothes make me feel like a princess, and my near and dear have all commented on how lovely I look. Can do no better than that!”

Helpful Report

Posted 2 years ago

Hi Angela! We are so glad to hear that you are happy with your garments. We try our absolute best to portray garments on the website as they are in person, so it means the world to hear you are satisfied with your recent purchase! Thank you so much for finding the time to write us such a lovely review! It really means the world to us xx Love, the lilac and mila girls xx

Posted 2 years ago

“Love top & fast delivery”

Helpful Report

Posted 2 years ago

Hi Glenys! We are so glad to hear that you are happy with your recent purchase we strive to make sure all customers are completely satisfied with their experience with us xx Thank you for the review! Love, the lilac and mila girls xx

Posted 2 years ago

“Have loved all my purchases from Lila's & Mila and especially their prompt delivery.Will definitely by purchasing again.”

Helpful Report

Posted 2 years ago

Hi Deb! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 2 years ago

“Fast postage, beautiful clothes.”

Helpful Report

Posted 2 years ago

Hi Treena, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you are satisfied with the service you have received xx Love, the lilac and mila girls xx

Posted 2 years ago

“Great love the shirt”

Helpful Report

Posted 2 years ago

Hi Melinda, We are so glad to hear that you love you new top! Thank you so much for taking time to write a lovely review! Love, the lilac and mila girls x

Posted 2 years ago

“Wonderful clothing, generous sizing. Very Helpful staff with suggestions or help with sizing. Super fast processing and delivery. Beautiful packaged.”

Helpful Report

Posted 2 years ago

Hi Jacqueline, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world and thank you for taking time to write such a lovely review xx Love, the lilac and mila girls x

Posted 2 years ago

“A friend wore one of your pieces when she was visiting a couple of weeks ago. She looked stunning in a midi dress so I asked her for the label details. Today I wore my pretty pink floral long dress to my cousin's memorial. I've never felt so good or received so many compliments on my appearance as I did today. Being a size 18, I needed those words. Thank you for the swift purchase/delivery process. I'll be back for more when I've saved up my pennies. Cheers ...Wendi Murray”

Helpful Report

Posted 2 years ago

Hi Wendi, Wow! Thank you so much for taking the time to leave us such lovely feedback! We strive to find new patterns and styles that make our customers feel confident and comfortable when wearing our garments! We are so glad to hear you love your new Lilac and Mila pieces, I bet you look gorgeous in them!! Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 2 years ago

“Would highly recommend business great product and prompt delivery…”

Helpful Report

Posted 2 years ago

Hi Rhonda, Thank you so much for the outstanding and lovely feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 2 years ago

“Postage was quick however the dress had a lot of loose threads. Not the end of the world”

Helpful Report

Posted 2 years ago

Hi Brooke, We're incredibly sorry to hear that you are not 100% satisfied with your recent experience, if you think the quality of your garment is not up to scratch, our customer service team is more than happy to sort this issue out for you! We hope we can make your experience better in the future and thank you for taking time to give us feedback xx Love, the lilac and mila girls xx

Posted 2 years ago

“Super fast shipping and great product. Love my new shirt.”

Helpful Report

Posted 2 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We strive to make sure all out customers are completely satisfied with their experience and purchase , so this means the world to us! xx Love, the lilac and mila girls xx

Posted 2 years ago

“Very feminine and oh so pretty. The colour is outstanding. I love it”

Helpful Report

Posted 2 years ago

Hi Sue, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces as much as we do! Love, the lilac and mila girls xx

Posted 2 years ago

“Great service, fast shipping, my Camilla dress looked different in colour/shade in person which was a little disappointing. Love the other one so much and still got compliments on the dress.”

Lilac & Mila 5 star review on 24th February 2022

Helpful Report

Posted 2 years ago

Hi Selena! Wow! You look absolutely stunning in this dress! Thank you so much for taking the time to leave us such kind feedback! We are incredidbly sorry to hear you are not 100% satisfied with your dress purchase, we try not to edit our photos if we can help it, so the colour is completely accurate. However, this is great feedback for us so we can improve, we really do apprieciate it xx Thank you for giving us a 5 star rating... It means the world to us xx Love, the lilac and mila girls xx

Posted 2 years ago

“Beautiful dresses and delivery was quick!! Will definitely buy again from you guys😍”

Helpful Report

Posted 2 years ago

Hi Vita, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 2 years ago

“Love the clothes an delivery time is very good.”

Helpful Report

Posted 2 years ago

Hi Lucy, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are satisfied, so you've totally made our day! Love, the lilac and mila girls xx

Posted 2 years ago

“I love my purchase the "Waves Print Nella Midi Dress" sizes are always spot on and the color of this dress is really lovely.. Although a looser more relaxed fit than I would normally like I must admit I was surprised when I tried it on to find that it looks great... Thank you Lilac and Mila for the fabulous service as always and super fast delivery.. xx”

Helpful Report

Posted 2 years ago

Hi Deanne, We are so glad to hear that you are happy with your recent purchase and that you love this dress as much as we do! We try to make our measurements on the wesbite as accurate as possible, but we are so happy you love the fit xx Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 2 years ago

“Lovely company to deal with. Very efficient and great customer service.”

Helpful Report

Posted 2 years ago

Hi Margaret! Thank you so much for taking the time to leave us such lovely feedback! We are so glad to hear you loved your Lilac and Mila experience, our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,369 reviews