Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,430 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery, great communication, excellent customer service… dress exactly as described! Thank you x x”

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Posted 2 years ago

“Beautiful product and great customer service. The top was too big but I wanted a smaller size. I have sent the 16 back and the 14 has been put aside for me so they can send it out to me. Very much looking forward to wearing my new top 😊”

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Posted 2 years ago

“I recently discovered Lilac & Mila and I absolutely love the range of beautiful clothing. Gorgeous fabrics and designs at brilliant prices. Easy website to negotiate and great customer service. My new favourite!”

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Posted 2 years ago

“Beautiful garments, fast delivery. Will shop here again!”

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Posted 2 years ago

“Because I used a partial voucher and discount code my item was not therefore noted as a full priced item so I had to pay to have the item returned so out of pocket for using a VIP welcome back discount code. Not so happy as this means I pay $10 to return the item. Once I use my credit I think that I will not shop here again.”

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Posted 2 years ago

“When browsing through the internet looking for some pretty dresses, I came s cross your beautiful dresses. They are so beautiful each one of them What excited me a lot is you have a lot of dresses with long sleeves that suits me so well. I feel very happy to have come across you Thank you so much”

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Posted 2 years ago

“Midnight tropics june maxi dress Great colours excellent fit great service quick delivery”

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Posted 2 years ago

“This dress is so perfect for Perth’s hot summer days! I’m wearing it today and have had soooo many compliments. I’ve also sent your link to a friend who loves it! Thank you 🙏 🥰”

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Posted 2 years ago

“Garment sizing on website incorrect. Paid postage to return only to receive a credit when not my fault. Not happy”

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Posted 2 years ago

“Love the dresses and delivery is super fast. 🌟🌟🌟🌟🌟”

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Posted 2 years ago

“I love your clothing but dress l ordered is size M but is very big how do l send this back and where to as l am in Victoria. I will just swap for something else if possible Thankyou”

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Posted 2 years ago

“Beautiful product”

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Posted 2 years ago

“Great quality, I was not disappointed. I am very happy with the dress ,I will no doubt buy again !”

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Posted 2 years ago

“Very happy with your services after my muck up U guys even sent the dress back to.me even u havnt recieved the dress I sent back to u I'm so grateful for that as its for my daughters wedding to wear thank u”

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Posted 2 years ago

“Returned. Not suitable. Too short”

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Posted 2 years ago

“Love you girls a bit too much!! 😅 You should sell coat hangers too as im running out.. Always awesome service and fast delivery!! Thankyooo 💞”

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Posted 2 years ago

“Absolutely in love with my Lilac & Mika dress. The fabric is beautiful and the dress is true to size. I am obsessed and am looking everyday for new finds to purchase. The customer service has also been outstanding, very quick and easy.”

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Posted 2 years ago

“Beautiful dresses with lovely soft comfy material. Arrived promptly. Thankyou”

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Posted 2 years ago

“Love the dress! Took a while to get here however over the Christmas period ... so completely understand the delay.”

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Posted 2 years ago

“Very happy with my order, thank you😊”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,430 reviews