“Everything looked so cute in the pictures. It took forever to receive my order. When I finally got it, the shoe boxes were crushed. The fabric for the clothing was cheap and of low quality. All sizes were way too small. So I sent most of it back with the 30-day return policy. What a joke. They tried to talk me into keeping the products and using them as gifts because it would be too difficult for Liligal to send it back to the warehouse. The package was returned to them on 10/09/2018. I have yet to receive my refund!!!!!!! They told me it was never received. I have emailed them with no results. Stupid me! I thought I would give them another chance. Payment was confirmed. But before they would send anything they wanted a picture of my name and address on a bill statement. WHAT? I've never heard of that before. So I canceled the order and have yet to receive any correspondence stating whether the order was canceled or not. PLEASE think twice about ordering for Liligal!!!!”
“Took forever to be delivered,sizes run extremely small,material is cheap and poor quality,no shipping invoice or number to get in touch with them,don't even know where to return it too. I will never order from them again.”
“Waited and waited, finally called my credit card, AMEX, and they issued temporary refund, and coincidentally, two blouses showed up days later, after months of waiting. Terrible quality, no invoice, paperwork included - and so many other issues - cannot contact them, via phone, email - Calling AMEX again, to explain I cannot reach them, even though items received, and hope to get permanent credit. Wish I could post more somewhere to prevent others from ordering from these very, very questionable people. Avoid, avoid, avoid !”
“Just received my order after paying 11 bucks for express. It took almost a month. Product is cheap. Supposed to be a cardigan sweater it's more like a tee shirt. Never will order again!!”
“I saw the pop- up ads & the tops looked great. I purchased one, & it took several weeks to arrive. The quality of the top was so poor. I have never seen anything this bad. I ended up throwing it in the trash. I should have read the reviews first.”
“They shipped to my billing address rather than the address I put on the form. So the Christmas tee shirts I was looking forward to wearing during the Christmas season did not arrive in time, despite paying for “expedited shipping “. The Christmas blouses that looked so pretty in the pictures were made of some nasty material that is both uncomfortable and down right ugly. I would not have even looked at it in a store. I will never wear them. I wish I had read these reviews before purchasing. But at least I know not to try to deal with the return. I will donate them and make sure to read reviews every time before an on line purchase.
The only part of the experience that was streamlined was purchasing it.”
“My wife saw the clothes on the numerous pop-up ads. I decided to buy a couple of blouses she pointed out. I should have read the reviews FIRST! The initial transaction went well, but after I paid for expedited shipping I realized that I'd been taken. What was advertised as 3 - 4 day shipping ended up being 3 - 4 WEEKS. This is typical Chinese online shopping - make it look like a legit company, take a bunch of $$$ for expedited shipping, and then ship cheap material while they laugh all the way to the bank.
The clothes finally arrived, about 3 weeks after they were promised, and they were sub-par at best. The shirt was too small and looked more like a judge's robe than an elegant blouse. The sweater looked OK, but the material was so scratchy that my wife is unable to wear it as it causes her skin to break out.
I hope that anyone considering buying from here will think twice. There are a bunch of American companies that might be just a bit more, but the quality is better and you aren't getting scammed.”
“I’m so glad I read the reviews before I ordered the item I have been looking at for a couple of weeks now. It looks beautiful in the picture on Pinterest but the reviews are horrible. Thank you all for saving my money. Pinterest should read the reviews and remove them from their site so that it doesn’t make people believe that they condone ripoff companies because I love and trust Pinterest.”
“If I could give it a 0 Stars I would!! Absolutely the Poorest Quality and both pieces were unbelievable small! The return process is a nightmare!! Save yourself the aggravation and do not order from this horrible company!”
“Delivery took a good 4-5 weeks as items were coming in from China. I actually filed a dispute with PayPal before finally receiving my order. The clothing items I ordered were of very poor material and the sewing was shoddy. Items were not nearly as attractive as pictured on FaceBook photos and sizing was very small. I returned the order and you are required to request an authorization and cover the cost of postage back to an address in NJ.”
“I placed my order 11/29/18 and paid extra for shipping time 6-8 business days and I do not have my order and it's been 3 weeks very disappointed with service. do not plan to order again.”
“Still haven’t received my item. When I ordered said delivery was 5-7 days and now it’s been 26 days and it’s a Christmas blouse I had expected to wear several times before Christmas. No response to any of my many inquiries. Still no updates”
“Horrible quality. One shirt had head opening too small to even get over my head. The pictures they advertise look really nice but when the product arrives it’s a different story. Feels like a misrepresentation in every way. Not even good enough to use as rags.”
“Ordered first item and I liked it. Tok six weeks to receive, but that was ok. The next item was just ugly. The "ticket" as they call it (receipt) was not on my account, so I could not find a way to return it. Thanks to Paypal, I did receive 50% refund, as it would cost too much to ship to China. Ordered two items seven weeks ago, and received the wrong item. The items I received were very cheap and I would not consider wearing.”
“I ordered a Christmas shirt November 23 and as of December 18 it still isn’t here. It’s not something I would wear after Christmas. I’ve emailed them several times and they won’t email you back. If I do get it at all I doubt it will be worth wearing from the other reviews. For almost $29.00 for a shirt I wish I knew it was from China .👎”
“I suppose that I shouldn't expect so much from a company thinks that a reindeer is an elk, but I took a chance. I believe that this Chinese company waits until it receives an order before it makes the clothing. It took weeks for the shirt to arrive. Although the website advertises it as Spandex/polyester, the shirt label lists it as cotton/polyester. Believe me, there is no cotton in this fabric. However, I am surprised that the shirt fits me well, and is kind of cute. I'll wear it for the holiday once or twice. You get what you pay for, just not very quickly. Don't expect customer service.”
“I purchased my Christmas top on Dec 3 and noticed they shipped my item on Dec 13 from China. No where on the webiste it is mentioned it is coming from China. I don't think I will have my items in time for Christmas. Very disappointing.”
“Have written review for Trustpilot about this company and I feel so ripped off and scammed by this terrible business ,I'm writing another one .
To sum, I waited weeks to get clothing items that were damaged, grossly mis-sized, and of very poor quality, not at all like the clothing pictured on their website.
This company is a huge scam and has gotten very bad reviews from other customers with similar complaints. I wish I had read them before making my purchase.
Their customer service is practically non existent and I spent money sending back the items with no refund for the shipping.
I am in process of contacting BBB and Paypal to report them.
These people are criminals and should not be in business.
Please do not order from them. You WILL be sorry!”
“I knew when I ordered it would take about three weeks as it comes from China and has to go thru customs. I was happy with most of the merchandise but be sure to order a size up, then run small.”
