Lincare Reviews

Name: Lincare
Rating: 2.21

2.2 Rating 420 Reviews

29 %

of reviewers recommend Lincare

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2.2

Based on 420 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to thank the people in the office as well as my regular delivery driver for supplies in the Newburgh, New York office. They have always been helpful for me and very courteous. My Dr sent a request for an ox2 concentrator and within a few days it was delivered. My driver is a great person always friendly and so helpful. The office staff has through the years have always responded well to my requests. Once again, I would like to thank them all for the service level they have provided me with. :)”

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Posted 6 days ago

“My service was great and the delivery was fantastic. Alberto was fantastic and super helpful. Megan was great on getting the order completed quickly and it was delivered so quickly. Thank you guys so much for getting this set up!”

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Posted 6 days ago

“This company is a total Joke. In January I've returned the CPAP and cancelled all their services. Until now, every single month, they take money from my credit card for supplies that have been cancelled. Every month I call the billing office, have to explain same thing over and over, they promise that my money will be returned till the end of the week but guess what till now nothing has been returned! Total scam, people don't use this company”

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Posted 1 week ago

“Absolute joke of a company. Never get anything right. Never actually help solve any issues. Have yet to get a correct order....”

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Posted 1 week ago

“The young man camped out this evening was very professional and showed me how to use the equipment. Appreciated”

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Posted 1 week ago

“I was referred to American HomePatient which is a Lincare company. They set me up with a sleep apnea machine with a nasal mask that won’t stay in place. I pulled a full face mask out of my closet that is at least 10 years old and used it a few times and saw it worked. I quit using the machine a week and a half ago hoping insurance will call me to see why I’m out of compliance so I can fully tell them. Emails to the local office, apparently the regional office, to Lincare themselves and tried calling the local office. All American HomePatient care about is filing a claim, take the money and run. No patient care.”

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Posted 2 weeks ago

“Dont go to this company. Promise you the world then stab you in the back.”

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Posted 2 weeks ago

“Robert Satterlee delivered my oxygen supplies was very nice and helpful I ask for extra tubing which he happily supplied”

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Posted 3 weeks ago

“I've never seen a company with such horrible customer service. I'm moving and I can't even get through to them to come pick up their equipment that I am no longer using. I have notified their main office and they supposedly messaged the local office but no one has contacted me in 20 days. Now I'm on hold for 22 minutes trying to get hold of them & I guarantee you that when they finally come to the phone after my wait the call will get disconnected. That has happened a number of times. HORRIBLE!!!”

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Posted 3 weeks ago

“Last week I had a delivery of E tanks, delivered to my house. The techician called me in the am and gave a eta of when he would at my house. About 10 minutes before in reached my home , he called again, I thought to my self, thats good communication, he arrived and exchanged tanks, right away I saw that he was well groomed and very polite, asked me how my equipment was working, wow , this is great service.”

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Posted 3 weeks ago

“Whoah, are they cereal?? Did they just deport, incarcerated a patient and removed their healthcare benefits???”

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Posted 3 weeks ago

“The WeCare program is a farce.There was no follow through with the complaint. Was put on hold 5 times and then shifted to the the manager with whom I had the complaint. Policies are not clear. After over 20 years of being their customer, I will be giving my business to another company.”

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Posted 3 weeks ago

“Getting better. Alberto, the delivery man is MY face of the company and HE is very helpful and does everything in his power to make it a good experience! That man deserves to be recognized!!”

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Posted 4 weeks ago

“I have a defective Oxygen Concentrator and called Lincare yesterday Morning Thursday March 13, 2025. I was told a new Concentrator would be delivered today. I have not received new equipment. I'm 80 years old and on Oxygen 24/7. Lincare is the worst company to deal with. Customer Service is disgusting. This is the 2nd time I've had equipment issues and both times dealing with Lincare has been a nightmare.”

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Posted 1 month ago

“If I could give a zero I would. Incompetent is an understatement. Once again delivery did not show up. Office staff is rude and clueless. The respiratory specialist is the only one that seems to know anything . They get away with this because they are the only supplier that is available throughout the US and only ones with niv's available. If you have the option do not use this supplier”

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Posted 1 month ago

“David has been very knowledge and curious throughout the years love his work from Maria Salas”

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Posted 1 month ago

“My first visit was to be fitted with and learn how to use the CPAP . I have many disappointing memories after that. The Modesto facility is ugly, dirty and uninviting. I immediately had problems with the mask. Knowing it could take time to adjust, I waited a bit before contacting the local representative. Every time I attempted contact with said representative, he was either out of the office, with a client or away from his desk. I waited a week knowing how “busy” he is and finally called again to leave another message. Finally he called back left a message. When I immediately tried calling back he was again not available. Finally we spoke after two weeks of waiting for advice to relieve the pain I was experiencing. I spoke with the Lincare supply person to ask to hold off on delivery of more supplies yet they were sent to me any way. I consequently lost use of the Machine and have to start over with the process and prescription for a CPAP. I certainly would never recommend nor ask for the service from this unprofessional establishment. Try to find a different company if possible. That is of course unless you enjoy being dismissed and treated poorly.”

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Posted 1 month ago

“Garbage company, avoid at all costs. They will screw up billing overbill insurance and then you can never get a hold of anyone outside of your local office. The local offices seem to care but the corporate office and billing are just useless and should not have jobs.”

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Posted 1 month ago

“Lincare has hired a manager to help is with our needs. Very personable and knowledgeable. So nice to have a manager to help us with our needs! Way to go Lincare!”

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Posted 1 month ago

“Keeps charging RENTAL for a machine I purchased. Dropping this joke of a company as soon as I find new provider”

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Posted 1 month ago

Lincare is rated 2.2 based on 420 reviews