“Thank you Michelle. I would like to say how kind, caring, understanding & helpful you was during our telephone conversation this morning. You listened to our situation and you explained the process clearly & answered all of my questions. What an asset to Linley & Simpson, if only there were more people like you.”
“I haven’t had much experience of Linley and Simpson until recently, however all interactions have been really positive and the office staff have always been really helpful when I’ve spoken them”
“Hi well considering you took over flemings not too bad if you are as good as them then we will be satisfied we had been with flemings for a long time so hope things stay as they are with a good service Doreen stansfield”
“Seem okay so far. I don’t like the admin fees for renewals when Flemings never had this which was a pull to using them.
Just feels like a large agency taking advantage of those in the rental market.”
“I think most of the staff are friendly, but with repairs they don’t always get done that quick (the bottom door still does not open with intercom)you have to ring again & there seemed a big communication problem with the switch over. The thing I find the biggest problem is that what ever property you move in the staff never know how the utilities work I.e boilers or heating, or just general things that make you feel at home in a new property, as they say it’s the most stressful thing moving... so for instance tell me where my parking spot is or whether the airer is communal so it takes some of the stress out of it.”
“The rating refers to when Flemings rental was not Linley & Simpson.
The staff were always very helpful, dealt with any issues promptly and new tenants were always found after the old tenants left.”
