Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.89

4.9 Rating 232 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

Metrics

4.9

Based on 232 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything for our trip to Niseko was perfect . Anna our travel agent was amazing both years in a row . We couldn’t fault anything from the booking to payments to travel . Everything thing was taken care of organized and went smoothly both years in a row . Anna was amazing and so grateful to her for making our holiday great from the start . Highly recommended using mountain watch travel . I have organized everything from email and not once spoken directly which am happy too but Anna is so efficient haven’t needed too. Thankyou for making our snow holidays just perfect. We will be back every year !”

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Posted 2 days ago

“I am writing to commend Roxy at your Queenstown branch for her exceptional assistance in planning my recent ski trip to Japan. Her expertise and meticulous attention to detail made the entire experience seamless and enjoyable.”

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Posted 2 months ago

“Joined a great group and had a wonderful time skiing a different field every day . Bart was a great host /tour leader joined by Reggae and Ben . We got to enjoy Japanese culture and dining. This tour should be on everyone’s bucket list .”

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Posted 8 months ago

“Had a fantastic week skiing with Mountain Watch. Ben looked after everything from finding the best ski runs to recommending and booking restaurants for us, and also drove us around in the van! Would highly recommend Mountain Watch ski tours!”

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Posted 8 months ago

“The Snowmads 2024 Japan trip with Bart was brilliant; really well thought out and organised. Being driven to & guided around a different resort each day, by those in the know, made it a fantastic and hassle free way to explore the the areas we stayed. The accommodation was great, central to town, comfortable and warm with onsite onsens to relax in after a full day. Bart arranged some really special local dining experiences we would have never found on our own. You could join in all or opt out as you cared to making it an easy and flexible trip. Mountainwatch Travel and Bart provided exceptional service from the moment of enquiry, to booking and being met at the train station in Japan to begin the tour. I will definitely be booking through them again on my next snowboarding trip.”

Mountainwatch Travel 5 star review on 30th April 2024

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Posted 8 months ago

“I spent 3 weeks @ 3 different resorts in japan this season. It was an incredible journey for me. my first introduction to proper Japow and i can’t wait to get back. From the 3 groups i got to hang out with i’ve made friends for life with long lasting memories. It was a breeze to have a guide everyday and still organise traditional meals gatherings every evening. Bart, Ben and Jonas Hats off to you boys for your patience, knowledge and showcase of skills and thanks for showing me the way 🤙🏼”

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Posted 8 months ago

“I jumped on the Myoko Powder tour in 2024, my first trip to Japan and the team at Mountainwatch could not have made it easier. Communication before the trip made everything so easy. Experts guiding us on the mountain meant that we spent the whole time in the best runs without having to figure it out for ourselves. The private shuttle bus makes everything accessible and easy. I’m definitely coming back next year.”

Mountainwatch Travel 5 star review on 26th April 2024

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Posted 8 months ago

“Right from the start of contact when initial enquiry was made , Bart and the team were exceptional in making everything seamless. Even when we had an unfortunate accident in japan Bart and the team went above and beyond to help. Have already booked next season trip with them. Tooby”

Mountainwatch Travel 5 star review on 25th April 2024

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Posted 8 months ago

“I was was recommended Mountainwatch travel from a friend and I am so please I took his recommendation. Travel was just made easier, from where to stay and how to get there as well as knowledge of the Mountain, a big thank you Anna The team knew their stuff!!”

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Posted 10 months ago

“Excellent service. Have booked 3 trips with this company and can not fault them at all. Very efficient, knowledgeable and nothing is an issue for them. They are easy to contact and always a pleasure to deal with. We need to use companies like this so it is not a lost profession. They are always contactable if any issues arise and that is so reassuring. Thanks Mountainwatch and thank you Justine for always answering my questions and for organising our 3 amazing trips. We had a ball, and look forward to booking the next one. Constantly recommending this company to others. First class service!”

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Posted 10 months ago

“Thanks to the team at Mountain Watch particularly our travel agent Adam Francis for extremely well organized trip to Nesiko this year. It’s the first time we have used Mountain Watch and we will use them for the next trip fore sure”

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Posted 10 months ago

“Very very good company to book a Japan winter holiday with!!! Prices for accommodation with lift passes we’re very affordable and the accommodation was like 10 star accommodation! I will definitely be booking with mountain watch again”

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Posted 10 months ago

“A big shout out to Adam at MW for organising our holiday over Dec/Jan in Hokkaido - it was faultless! No dramas at all, flights / transfers were all incredibly reliable and easy. And the accommodation options were perfectly suited for our family of 5. Can't wait to do it all again! Thanks so much - it has been a delight working with you as you made it a stress free process! Will stay in touch and let you know when we are planning our return trip! Regards Alison and family :)”

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Posted 11 months ago

“I just wanted to thank Mountain Watch for all they have done. Our Whistler holiday was incredible!!! Everything was so smooth and seamless. Each person we encountered with the package was superb it made for a great experience. Anna was enormously helpful, always at the end of an email to assist with any queries. The App also was super helpful and simple to navigate through. Many thanks again Melissa 😁”

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Posted 11 months ago

“Dealing with Adam Francis was great. Easy communication by both phone and email. Great follow up and he found us a really great deal. Would have no hesitation in recommending Adam and Mountainwatch”

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Posted 11 months ago

“We used mountain watch for a Japanese holiday and ski trip for a family of five. Our agent, in Anna O’Malley, was fantastic throughout the process and very insightful with tips and suggestions. She always responded in a timely manner. We are extremely happy with the travel service provided.”

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Posted 11 months ago

“Mountain Watch was hands down the best thing I could have ever found! Our family holiday to Japan was made so enjoyable and memorable because of the prompt and professional help and advice I received. Anna was so patient with the thousands of questions I asked her and nothing was ever too hard or too difficult for her to answer, which made the booking process so easy. I would and will 100% be booking through mountain watch again for our next skiing adventures and would highly recommend anyone and everyone to do the same thing. Thank you again Anna for making our family skiing holiday so amazing!”

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Posted 11 months ago

“First class service in every aspect from this company. Starting with brilliant communication (thank you Adam) to seamless travel and the perfect accommodation for our needs. We were a group of friends meeting up from different parts of the globe so by no means a simple arrangement. MW facilitated everything seamlessly. Highly recommend.”

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Posted 11 months ago

“Stumbled across MountainWatch when all others failed to provide accommodation options in Japan. More importantly they listen to our needs, and quickly responded. Their service did not stopped there, providing various tips within Japan. A big shout out to Adam, already planning our next oversea ski trip.”

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Posted 1 year ago

“Another boys snow trip under the belt all organised by Mountainwatch Travel. Everything was taken care of by Juzzy. We only had to rock up to the airport. Highly recommend using Mountainwatch. Email them with what you need and your budget and they will organise it. We have already booked another trip with MountainWatch. 10/10”

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Posted 1 year ago

Mountainwatch Travel is rated 4.9 based on 232 reviews