Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.89

4.9 Rating 232 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

Metrics

4.9

Based on 232 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly I would like to thank Noeline Tangapiri for her outstanding costumer service she always provides. I have used Noeline for 2 snow bookings and also highly recommend her to all my friends and colleagues. Secondly I would like thank our mountain tour guides in Japan Jack and Jayden for their local knowledge, enthusiasm, and professionalism. This was without a doubt a highlight to our January holiday and we got to see mountains we never new existed. I highly recommend liquid snow and look forward to using Noelines services in the future. Many thanks Karen Seldon”

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Posted 5 years ago

“An amazing trip to Japan with amazing snow conditions. Nothing was unexpected in regards to the organization of our trip by Liquid Snow Tours. A very professional service which I would recommend. And definitely use again. A special mention to Rob Bound. Thanks for everything.”

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Posted 5 years ago

“Wow! Outstanding! From the very first enquiring, my emails were answered promptly and any changes or additions I wanted were done without a problem. So easy to deal with Liquid Snow and wouldn’t hesitate to book through them again. Very knowledgeable and planned a great week for my family.”

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Posted 5 years ago

“Great trip and Silvi was great to deal with too, thanks”

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Posted 5 years ago

“Our trip was organised very effectively and promptly. The transportation service to and from our arrival/departure destinations was very helpful. I would highly recommend Liquid Snow Tours for a trip to Hakuba.”

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Posted 5 years ago

“Great service! The team at Liquid have the best insight into the resorts in Japan and ensured our trip was seamless. We were unsure on which resort we wanted to explore but the team listened to our requirements and we had the best time in Hakuba!”

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Posted 5 years ago

“Definitely will use Liquid Snow for my next powder adventure, they made it so easy and economical. A good service highly recommend⛷”

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Posted 5 years ago

“Nothing but positive things to say about Liquid Snow Tours! Thanks to Justine for all her hard work. Will definitely book with them again”

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Posted 5 years ago

“Excellent service from planning of the trip to the end! Thank you guys!!”

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Posted 5 years ago

“Thank you for the best holiday Liquid Tours. Everything was fantastic; the snow, the hotel, the staff and our wonderful travel consultant Justine. We can't wait to come back next year! Thanks Jess”

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Posted 5 years ago

“These guys are experts in their field and actually spend time in the ski resorts over the season, so they offer first hand knowledge, tips and can talk from experience. Do yourself a favour and let them take care of all your travel needs if you decide to ski Japan.”

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Posted 5 years ago

“I researched many agents when booking our first ever family ski trip to Japan. We had a strict budget to work with and Susie Mordes from Liquid Snow Tours was absolutely spot on. She recommended the gorgeous self-contained log cabins (Brownie Villas, Echoland near Hakuba) for us. We adored our cabin and it had everything a family of six could need. The owners of Brownie Villas go out of their way to help - offering supermarket bus runs every second day, lifts to Happo One mountain if required, lifts back to Hakuba Base Camp for return shuttle back to Tokyo. Everything Susie booked was seamless - the ski rentals with Central Snowsports (they pick you up to be fitted and collect your ski gear at the end of the trip), the 'all mountain' lift passes, the recommended lessons with Hakuba Snow Sports School, the Nagano Snow Shuttles. We cannot recommend Susie and the whole team at Liquid Snow Tours highly enough. The only bit of our trip that didn't go according to plan was when Jetstar cancelled our Cairns to Tokyo outward flight. I had booked the flights so it was not a Liquid Snow Tours issue but I called their Hakuba office from Cairns airport and as Susie wasn't working that day we were helped out by Naomi who kindly emailed through the replacement train, train, bus route that we now needed to use the following day in order to get from Tokyo to Hakuba (having missed our scheduled snow shuttle). Congratulations on doing such a great job Liquid Snow Tours!!!!”

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Posted 6 years ago

“Japawesome!! What an experience we had in Hakuba, Japan after linking up with Liquid Snow Tours. What a rad group of people, awesome accommodations and blower pow. Do yourself a favor and just book with Liquid Snow Tours to have the best time ever :)”

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Posted 6 years ago

“Hey guys, just wanted to say thanx for an awesome week in Hakuba! We are really happy with the whole trip and we are doubly happy that we saved heaps booking with u guys. Everything was spot on, acconodafuon was friendly and, warm and clean and the hire was easy as! Thanks again. Will definitely book with you again. Enjoy the pow pow guys and see u next year!!”

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Posted 6 years ago

“Just got back from my Hakuba trip to Hakuba with Liquid. The whole experience was so smooth and it took the stress off us. The extra services they provided in Hakuba such as the welcome drinks and guiding made the trip that much better! Can't wait to travel with these legends again - Andrew”

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Posted 6 years ago

“Hey Guys, Just letting you know we had a great time at Happo One with my family. We stayed at The Springs which was very comfortable with very helpful staff. We were lucky enough to have powder for the 6 days we stayed! My kids has an awesome time too. A great holiday but it was nice to come home for a rest after boarding all day for 5 straight days!! Thanks”

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Posted 6 years ago

“This was the first time I’ve used an agency to book a holiday, and I would highly recommend it. Really great experience, good communication, simple and easy, accommodation was perfect, pick up and drop off service was smooth and comfortable. I would use Liquid again for sure. Thanks for making the logistics of our trip so easy 🙏”

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Posted 6 years ago

“Rob you were terrific to deal with and we will definitely use Liquid Snow Tours again.”

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Posted 6 years ago

“WOW what an absolute amazing adventure Liquid set up for me. There organisation and professionalism was outstanding, and I couldn't recommend them enough. LEGENDS !!!!!”

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Posted 6 years ago

“Excellent service. Quick response times and hassle free.”

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Posted 6 years ago

Mountainwatch Travel is rated 4.9 based on 232 reviews