Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.89

4.9 Rating 233 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

Metrics

4.9

Based on 233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Mountainwatch Travel 5 star review on 30th April 2024

Susie

Mountainwatch Travel 5 star review on 25th April 2024

Mick

Tooby

Anonymous

Anonymous // 01/01/2019

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“Anna's recommendations were exactly what I asked for - I had tried 2 previous agents at other companies that kept providing options that didn't align to our needs or our budget. The trip was seamless, our stay at the Rosenheim Hakuba was awesome - boutique japanese style , friendly staff, excellent service. Pick up & drop off to the station. Even our ski instructor ( who was also outstanding) commented on how great the ski locker room was: boot drying rack , lockers for skis & helmets, dryers . The restaurant was great for after happy hour when we were too tired to go out - heated blankets at the tables! Our lift passes covered everything, our instructor took us to 4 resorts. It was our first time skiing & we had the best time. We will be back!”

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Posted 2 years ago

“Excellent customer service provided by the Mountainwatch Travel team. Were always friendly and responsive to my queries and had great local knowledge of the areas I was travelling to.”

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Posted 2 years ago

“OUTSTANDING EXPERIENCE!! The team at Mountainwatch were patient with my changes, insightful with their recommendations and incredible with their communication. My trip was very short as it was wedged into a business trip but I managed to get a few days skiing in Japan and it was great! Thank you.”

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Posted 2 years ago

“room was as good or better than expected,onsen was great,breakfast was the best i've had during my 10 seasons in Japan,Mieko is a star and her husband and all the staff including cleaners were terrific.No complaints.”

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Posted 2 years ago

“Justine was great nothing was to much trouble the whole trip was seamless. Would recommend Mountainwatch Travel to everyone.”

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Posted 2 years ago

“Great service, prompt and reliable assistance, wise advice.”

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Posted 2 years ago

“Justine and the team at Mountain Watch Travel offer great service and clear communication. I would highly recommend for any of your snow holiday needs, in my case specifically Canada!”

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Posted 2 years ago

“Dealing with the team was simply outstanding on both occasions we have traveled to Japan. They go the extra mile to ensure everything is just so easy! This is even while you are there and we have already started planning our next trip with the team!”

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Posted 2 years ago

“Lizzie was absolutely awesome helping me & my family organise our first trip to Niseko this year. Support, coordination, knowledge and responsiveness was impeccable. I'd highly recommend Mountainwatch (& Lizzie of course) - we'll be using them for our next adventure.”

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Posted 2 years ago

“I used Mountain Watch to book my Ski Holiday in Japan and will continue to do so. Justine Fitzsimmons and her team provided us with Great Service. The accom. was good, well located. The connections worked and it was all easy.”

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Posted 2 years ago

“We needed Urgent help due to a broken wrist in our group. Justine & Susie from Mountain Watch did all they could to assist and it really helped the process. It is all very well to organize a trip, but to be on the fast response via email and phone in a urgent situation - was just first class service. This was our third trip and other 2 trips went extremely well.”

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Posted 2 years ago

“Great trip,price was great,location in the ski fields, value for money ,breakfast fantastic, awesome snow and ski in and out.Looking forward to going again next year.”

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Posted 2 years ago

“I’ve used Mountain Watch to book many Ski Holidays Overseas and will continue to do so .. Justine Fitzsimmons has always provided me with Great Service .. They Provide Great Service , Ease of Connection and Everything always goes to Plan ..”

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Posted 2 years ago

“The Mountainwatch team were incredibly helpful and putting together another great trip to Japan. This was our second time and have no hesitation in using Mountainwatch, the pricing is very competitive, great personal service and flexible with our changes. Could not ask for more.”

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Posted 2 years ago

“The team at mountainwatch travel were very professional and helpful suggesting alternative accommodation options . I have used these guys now for several years and could not recommend them highly enough .”

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Posted 2 years ago

“At all times the staff were more than helpful and informative. Mountainwatch travel made our ski holiday easy to organise and enjoy.”

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Posted 2 years ago

“Easy to deal with, good competitive pricing. I have used mountain watch for a few years now. They are my go to for snow holidays”

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Posted 2 years ago

“Great price and easy delivery”

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Posted 2 years ago

“Everything ran as smoothly as possible no complaints here”

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Posted 2 years ago

“We have used mountain watch travel multiple times now for our japow trips to Niseko, hakuba and Nozowa Certainly cannot fault the knowledge and professionalism of the entire team, particularly in trying times of the last 3 years, will definitely be using there services in the future”

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Posted 2 years ago

Mountainwatch Travel is rated 4.9 based on 233 reviews